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Welcome to the The Belgrove, a distinguished new 4-Diamond resort property in the Pyramid Global Hospitality portfolio. Located in the heart of West Palm Beach, our resort features 150 elegantly designed rooms and villas, multiple exquisite restaurants, a world-class spa, and a stunning golf course. This isn't just a place to work; it's a dynamic and rewarding experience. At The Belgrove, we pride ourselves on providing exceptional service and creating memorable experiences for our guests. As a member of our team, you'll have the opportunity to work in a supportive and inspiring environment, surrounded by the beauty and energy of West Palm Beach. We offer positions across various departments, including guest services, food and beverage, housekeeping, spa and wellness, sales and marketing, and more. Joining our team means joining a close-knit community that values teamwork, professionalism, and a passion for delivering outstanding service. We provide comprehensive training programs to ensure our employees have the skills and knowledge to excel. If you are a dedicated and enthusiastic individual with a passion for hospitality, we invite you to explore the exciting career opportunities at The Belgrove. Take the first step towards a rewarding career by applying today!
Job Responsibility:
Serve guests in a professional, efficient and courteous manner
Prepares specified areas for food and beverage service according to company standards, including, but not limited to, guest rooms, conference rooms, buffets, & dining rooms, in an agreed upon time frame
Maintains general knowledge of: Menu, Wine List, All hotel facilities/services, enabling server to respond to guest inquiries appropriately
Provide the absolute highest quality of food, beverage, atmosphere and service
Quickly address, resolve and report any complaints or negatives situations so guests involved will leave having a positive experience overall and will return again
Complete side work promptly and in accordance to standards
Promote and maintain strong lines of communication and teamwork between the dining room and kitchen, and all other departments as they interact with Food and Beverage
Maintains a high standard of personal hygiene and appearance in accordance with our Dress Code Standards for uniformed associates
Assists other associates with their job functions to ensure optimum service to guests
Fosters and promotes a cooperative working climate, maximizing productivity and employee morale
Performs all job functions, special projects, and tasks as assigned
Requirements:
2-4 years of food service experience, preferably Banquet service
Experience in a 4-star, 5-star venue with synchronized service
Knowledge of wine, beer, cocktails, and spirits
Able to work under pressure in a fast-paced environment
Passion for creating an exceptional experience for all guests