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Banquet Server

United States, Lansing · Job Posted February 20, 2026
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Job Description

The Banquet Server is responsible for the server activities for the Foodservice Department, Groesbeck Golf Course and Legends Global sponsored/managed events and properties. The Banquet Server shall ensure that all services are provided in a professional, efficient, effective, and timely manner. The Banquet Server is responsible for providing superior experience and service to the customers, guests and vendors of the Lansing Center, Groesbeck Golf Course and Legends Global sponsored/managed events and properties. Banquet Server will adhere to the policies and procedures designed to promote efficiency of operation and quality of service.

Job Responsibility

  • Handle all aspects of banquet event setup, including linens, service ware, place settings, tables, condiments, centerpieces, and buffet arrangements, as well as teardown and cleanup
  • Provide professional and timely service by setting up, transporting, and serving food and beverages while ensuring work areas are clean and compliant with health, safety, and departmental standards
  • Deliver an excellent dining experience by serving and clearing courses, replenishing utensils and beverages, and meeting guest needs according to the Banquet Event Order (BEO)
  • Set up, monitor, refresh, and break down beverage stations, food stations, receptions, and buffets
  • Promptly report client or guest issues to supervisors
  • Perform closing duties while preparing for future events
  • Perform periodic cleaning tasks
  • Support a safe and harassment-free work environment
  • Adhere to Legends Global policies and applicable laws
  • Participate in pre-shift meetings
  • Maintain cleanliness and sanitation of banquet areas
  • Handle cash properly
  • Follow the departmental dress code
  • Support special events
  • Maintain knowledge of all relevant policies, procedures, safety rules, health codes, and regulations, including those specific to the Foodservice Department

Requirements

  • High school diploma or equivalent GED
  • Serving experience in the Food Service industry preferred, preferably experience in volume banquet service in a convention center, stadium or other public assembly facility
  • Ability to interact positively with others in a courteous, cooperative, and professional manner
  • Strong commitment to superior customer service
  • Reliable, dependable, and punctual
  • Excellent interpersonal skills
  • Clean and organized work habits
  • Cooperative team approach
  • Flexible work approach
  • Ability to effectively communicate verbally, in writing, and through listening in English
  • Ability to accurately understand and execute directions
  • Ability to meet deadlines and perform job duties with minimal supervision
  • Adherence to alcohol safety standards
  • Proper cash handling skills
  • Efficient operation of Point-of-Sale devices
  • Accurate basic math abilities
  • Ability to comprehend and execute Banquet Event Orders (BEOs) effectively
  • Ability to handle multiple tasks simultaneously
  • Ability to adjust and focus vision
  • Ability to prioritize and organize tasks efficiently
  • Ability to communicate clearly and professionally
  • Ability to maintain confidentiality
  • Ability to handle difficult people with professionalism and tact
  • Ability to remain flexible in limited working spaces
  • Ability to project a cheerful presence
  • Ability to withstand job functions in inclement weather
  • Ability to understand, communicate, and follow directions accurately
  • Ability to lift up to 50 pounds repeatedly
  • Ability to stand or walk for extended periods
  • Ability for frequent bending, kneeling, twisting, lifting, reaching
  • Ability for occasional squatting and climbing
  • Ability to navigate stairs
  • Ability to work effectively in a busy environment with multiple people, noises, smells, and distractions
  • Ability to remain patient and calm under pressure

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