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ASM Global, the leader in privately managed public assembly facilities, has an excellent and immediate opening for the Banquet Server at the Irving Convention Center. This is a hands-on position, providing the highest degree of professional catering service to guests with the goal of achieving customer satisfaction and retention.
Job Responsibility:
Greets all guests with enthusiasm and friendliness
Serves food alcoholic beverages in an appropriate manner consistent with company standards
Answers guest questions about food, beverages, and our facility accurately and in a friendly manner
Does side work during non-busy hours
Speaks to all guests with enthusiasm at all times
Develops relationships with guests
Provides the highest level of service in accordance with our standards
Identifies food orders when ready and delivers items to tables in a timely manner
Maintains a professional appearance at all times
Communicated with food and beverage staff to ensure guest satisfaction
Maintains a professional relationship with all coworkers
Follows checklists and standard operating procedures
Maintains a safe, clean, organized and stocked work area
Maintains full knowledge of menus, recipes and other pertinent information
Constantly increasing knowledge of food, beverages and other products and services
Ensures that guest have a positive and memorable experience
Responsible for constant sanitation, organization, and proper food handling
Reports for work in proper uniform according to the scheduled time
Requirements:
High school diploma or equivalent
Minimum 6 months experience required
Facility/industry experience preferred
Knowledge of catering services and terminology
Strong guest service skills
Works well with others
Receive and carry out instructions in a timely manner
TABC preferred but not required
Ability to work long and irregular hours that may vary due to functions and may include days, evenings, weekends and holidays
Some travel as needed
Ability to stand for long hours during events
Ability to work inside or outside of the building, as needed by events