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A banquet server prepares the tables and banquet area before guests arrive, serving many different dishes and courses to guests during a meal, and clearing the tables and banquet area after the guests depart. You will report to the Banquets Manager.
Job Responsibility
Assist banquet managers in the serving of guests during banquet responsibilities
Serve the beverage and food in the appropriate order and in tune with the expectation of the supervisor so as to ensure consistency throughout the banquet
Greet and welcome guests and respond to their requests
Set up banquet room as requested by the supervisor to include glassware, service ware, and linens
Perform side work providing a safe and clean work environment
Remove dishes as guests finish each meal at the end of each meal or function
Clean, organize and restock equipment/product returning from catering events
Understand safety responsibilities and environmental laws by following established procedures, policies, training and involvement activities
Abide by all state, county laws and Osage policies about the serving of alcoholic beverages, policies on safe food handling while following safety and health standards
Perform other responsibilities that may be assigned
Provides excellent internal and external guest services
Cooperates and communicates with all fellow employees
Makes efforts to keep informed of company information and communications by reviewing property bulletin boards, digital signage, and company newsletter
Effectively communicates concerns and information to supervisor
Effectively relates ideas for improvements to supervisor and management
Observes and reports any and all unsafe behavior displayed by internal and external guests
Maintains excellent working relationships with other Company staff and all applicable regulatory commissions and other agencies as may be applicable to ensure compliance
Performs all duties in accordance with company core values, objectives of the Osage Nation, internal policies and procedures, as well as applicable laws and gaming regulations
Requirements
Must be a minimum of 18 years of age
Must be 21 years of age to bartend
One (1) year of prior banquet experience
Must obtain a food handler’s license
Must obtain an ABLE liquor license
Will respond to simple complaints or inquiries from guests, members of the business community, and regulatory agencies
Calculate basic math functions (addition, subtraction, multiplication, division, and percentages) as they relate to POS cash/credit transactions, cash reconciliation and product inventory
Speak, read, and write English
Teamwork skills are required to help overall success and enjoyment of the guest
Must have basic knowledge of service standards, guest relations, food and beverage preparations
Required to pass a pre-employment drug screening and obtain and maintain a gaming license issued from the Osage Nation
Required to provide documents to show the applicant is eligible to work in the United States
Osage, Native American, and Veteran preference shall apply to all positions at Osage Casinos
Applicants must be able to perform all essential functions of job duties with or without reasonable accommodation
What we offer
Great pay
Sign-on Bonus available for specified positions
Quarterly Bonuses
Medical, Dental, and Vision insurance available
401k with 5% Employer Match
Lucrative Vacation Days, Starting Up To 20 Days Per Year