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At Renaissance Hotels, inspiration comes from the unexpected. Embrace spontaneity and discovery and celebrate connection with the destination. Join a welcoming and motivated team of Ambassadors who embody the spirit and style of the local neighborhood. Renaissance Milwaukee West, a newly developed premium distinctive hotel is seeking an On-Call/Part-Time Event (Banquet) Server. The hotel is managed by Concord Hospitality Enterprises, one of the most respected franchisees in the industry. At Concord, we strive to create a culture that allows us to attract and retain the best people in the industry. It's that culture that has built the outstanding team and has made us the successful company we are today. We are looking for associates and leaders that have a passion to serve others! Working on the Events Team, your role is key to the overall guest experience. Your keen sense of being proactive, responsive, and caring will make all the difference. If you enjoy engaging with others, working as a team, and have a winning personality and high sense of responsibility – this role is perfect for you! We have a great company culture at Concord Hospitality where everyone is valued and treated with respect.
Job Responsibility:
Proactively serve and engage with guests and anticipate guests needs
Properly clean and fill table complements (salt and pepper, sugar, bread baskets, etc.)
Read event orders and assist in completing a setup, as needed
Work safely and courteously at all times
Learn the menu for each function served and be able to knowledgeably explain the major ingredients and preparation methods for each item to be served
Maintain neat and clean station
Constantly patrol assigned station, refilling beverages, removing service items and condiments per established policies and procedures
Use proper in-room clearing and aisle tray breakdown procedures
Assist in set-up and breaking down special food service tables and equipment
Follow all guest check and money-handling procedures, when applicable
Complete assigned side tasks, such as sorting linens, hanging/storing drapes, cleaning/storing serving equipment, etc.
Perform reasonable requests by management
Report to work on time and in full uniform
Use proper lifting procedures
Requirements:
Banquet/Event serving experience preferred
Flexible availability (including nights and weekends)
Must have availability for Saturday afternoons and evenings
What we offer:
Competitive Pay
401(k) with company contribution – free money
Hotel and Travel Discounts Worldwide
Exclusive discounts on concert tickets, theme park passes, rental cars, and more
Verizon wireless discount
Free parking in structure and easy access to public transportation
Complimentary and discounted food and beverage
Clean and secure locker room for personal belongings
Company uniform
Safety shoe discount
Deeply discounted dry cleaning
Personal and professional developmental opportunities
classroom training, online training, and educational assistance program