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Set up of Banquet Room which include moving tables and chairs and serve food and/or beverages in a friendly, courteous and professional manner according to high standards of quality.
Job Responsibility
Set up banquet room as instructed by Banquet Captain to include linen, service-ware and glassware
attend roll call meetings before events to learn function particulars, including guest and hotel expectations
greet guests and respond to requests in a friendly and courteous manner
serve the food and/or beverage in the order and to the expectation of the Banquet Captain to ensure consistency throughout the banquet
promptly bus dishes as guests complete each course and/or meal at the end of the meal or function
replenish beverages as necessary, and check with guests for overall satisfaction
once banquet is complete, reset banquet room according to Captain’s specifications to ensure the readiness of the room for the following function
perform all assigned side-work to include replenishing condiments and restocking banquet shelves with supplies
perform general cleaning tasks using standard hotel cleaning products, as assigned to adhere to health standards
abide by all State, Federal and Corporate liquor regulations pertaining to serving alcoholic beverages to minors and intoxicated guests
perform other related duties as assigned
Requirements
Must have basic knowledge of food and beverage preparations, service standards, guest relations and etiquette
knowledge of the appropriate table settings and service-ware
basic knowledge of the English language sufficient to understand inquiries from customers and communicate simple instructions
ability to comprehend and apply written product-labeling instructions to enable the safe application of products and processes within the hotel
ability to remember, recite and promote the variety of menu items
ability to transport up to 30 lbs. through a crowded room on a continuous basis throughout the shift
ability to operate beverage equipment, e.g., coffee maker
any combination of education, training or experience that provides the required knowledge, skills and abilities
ability to obtain any government required licenses or certificate
prior hospitality experience required
Nice to have
CPR Certification and/or First Aid training preferred
additional language ability preferred
What we offer
early pay or earned wage access get paid before payday