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Marriott Bonvoy Logo Marriott Bonvoy · Hospitality and Tourism

Banquet Operations Specialist

United States, Boston 32.89 USD / Hour · Job Posted April 12, 2026
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Job Description

Provides Exceptional Banquet Guest Service, Executes Events According To Banquet Event Orders, Coordinates With Clients And Banquet Staff For Smooth Event Delivery

Job Responsibility

  • Meet group coordinator/host(ess) prior to functions, make introductions, and ensure that all arrangements are agreeable
  • Read and analyze banquet event order to gather guest information, determine proper set up, timeline, specific guest needs
  • Respond to and try to fulfill any special banquet event arrangements
  • Follow up on special banquet event arrangements to ensure compliance
  • Follow all company and safety and security policies and procedures
  • Report accidents, injuries, and unsafe work conditions to manager
  • Complete safety training and certifications
  • Ensure uniform and personal appearance are clean and professional
  • Maintain confidentiality of proprietary information
  • Protect company assets
  • Welcome and acknowledge all guests according to company standards
  • Anticipate and address guests’ service needs
  • Thank guests with genuine appreciation
  • Speak with others using clear and professional language
  • Answer telephones using appropriate etiquette
  • Develop and maintain positive working relationships with others
  • Support team to reach common goals
  • Ensure adherence to quality expectations and standards
  • Read and visually verify information in a variety of formats
  • Visually inspect tools, equipment, or machines
  • Stand, sit, or walk for an extended period of time or for an entire work shift
  • Move, lift, carry, push, pull, and place objects weighing less than or equal to 25 pounds without assistance
  • Move through narrow, confined, or elevated spaces
  • Move over sloping, uneven, or slippery surfaces
  • Move up and down stairs and/or service ramps
  • Reach overhead and below the knees, including bending, twisting, pulling, and stooping
  • Perform other reasonable job duties as requested by Supervisors

Requirements

  • High school diploma or G.E.D. equivalent
  • At least 1 year of related work experience
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