Banquet Operations Manager, Marriott Bonvoy

Banquet Operations Manager

Marriott Bonvoy

Location:
Indonesia, Jakarta

Category:
Hospitality and Tourism

Contract Type:
Not provided

Salary:

Not provided

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Job Description:

Directs and motivates banquet team while personally assisting in providing high quality service based on requirements and standards. Monitors and controls financial and administrative responsibilities including asset protection. Provides clear and concise communications to everyone servicing the event. Identifies training opportunities and plans a strategy to accomplish goals.

Job Responsibility:

Directs and motivates banquet team
Monitors and controls financial and administrative responsibilities
Provides clear and concise communications
Identifies training opportunities
Projects supply needs
Applies knowledge of all laws
Manages departmental inventories
Schedules banquet service staff
Sets goals and delegates tasks
Conducts monthly department meetings
Acts as a liaison to the kitchen staff
Leads shifts
Sets a positive example for guest relations
Interacts with guests
Responds to and handles guest problems and complaints
Empowers employees
Ensures employees understand expectations
Strives to improve service performance
Emphasizes guest satisfaction
Reviews comment cards
Communicates and executes departmental and property emergency procedures
Observes service behaviors
Monitors progress
Participates in the development and implementation of corrective action plans
Reviews quarterly Meeting Planner Survey results
Attends and participates in all pertinent meetings

Requirements:

High school diploma or GED
2 years experience in the event management, food and beverage, or related professional area

Nice to have:

Passionate
active
optimistic
adventurous

What we offer:

Non-discrimination policy
Access to opportunity
Valued and celebrated unique backgrounds
Wellness brand in hospitality
Passionate and engaged associates
Embrace well-being practices

Additional Information:

Job Posted:
July 08, 2025

Employment Type:

Fulltime

Work Type:

On-site work

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