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Four Seasons Logo Four Seasons · Hospitality and Tourism

Banquet Manager

Canada, Whistler Employment contract 72000.00 - 75000.00 USD / Year · Job Posted July 13, 2026
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Job Description

At Four Seasons Resort and Residences Whistler our Banquet team plays a vital role in creating thoughtful, memorable guest experiences. As a Full Time Banquet Manager, you’ll lead the collaborative team that prepares and executes events with consistency, attention to detail and care. You’ll work closely with our sales and catering team to plan and execute events in the resort.

Job Responsibility

  • Oversee all banquet operations including conference and banquet rooms, individual receptions, weddings and celebrations throughout the resort as well as offsite locations
  • Partner and communicate with the Catering and Conference team including attending, resolving, and executing instructions in Banquet Event Order (BEO) meetings and during operations
  • Train, mentor and coach the banquet team in meeting Four Seasons Standards of service
  • Strong ability to be visible during events providing recognition and good public relations in guest concerns or special requests
  • Conduct daily and monthly meetings with the team on key performance indicators as well as BEO
  • Monitor and assess product and service and keeping up and ahead of event trends and ideas
  • Ensure compliance with health, safety, storage, sanitation and alcohol awareness standard
  • Assist in recruitment, interviewing and training team members
  • Ensuring proper management of labor, reporting and forecasting labor standards with the use of OnTrack Software

Requirements

  • At least 2 years in a lead capacity or supervisory role, ideally in a luxury hotel/restaurant environment
  • Demonstrated knowledge and passion for all aspects of food and beverage
  • Proficient command of the English language
  • Attention to detail and strong problem-solving skills, coupled with a dedication to customer service
  • Possession of the Serving it Right Certificate
  • Valid work authorization for Canada

What we offer

  • Housing Allowance
  • Winter Leisure Pass (ski pass or leisure benefit)
  • Use of the Fitness Facility
  • Medical, Dental and Sick leave coverage
  • Employee Travel Program (complimentary and reduced rates at other Four Seasons)
  • Excellent Training and Development opportunities
  • Complimentary meal per shift in our employee dining room
  • Employee Recognition Programs
  • Dry Cleaning Services and a clothing allowance
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