Banquet Manager

• Lead daily banquet operations across multiple event venues, including ballrooms, outdoor areas, and specialty spaces, ensuring all setups and services meet brand and event requirements
• Oversee all banquet inventories such as china, glassware, linens, décor, props, and staging
• review forecasts to maintain adequate stock levels
• Collaborate closely with AV and technical setups, and support delivery of creative, high‑quality event solutions
• Ensure strict compliance with all health, safety, hygiene, and sanitation guidelines within all banquet spaces
• Monitor banquet beverage operations, track perpetual inventories, and maintain effective liquor cost control processes
• Develop department schedules aligned with business forecasts, ensuring an optimal balance between service delivery and labor productivity
• Support Sales & Events teams by providing operational insights to enhance event feasibility, profitability, and client satisfaction
• Recruit, train, and coach banquet leaders and associates, promoting a highly motivated, service‑focused team environment
• Conduct daily briefings and monthly department meetings to communicate priorities, standards, and operational goals
• Promote cross-training and multi-skilling to improve departmental flexibility and operational resilience
• Act as the operational point of contact for group organizers, planners, and VIP guests during events, ensuring seamless communication and execution
• Maintain strong on‑floor presence during major events to oversee service flow, quality, and guest engagement
• Address guest concerns promptly, implement service recovery, and review feedback to drive continuous improvement
• Manage departmental P&L and monitor financial performance including revenues, labor, expenses, and inventory controls
• Identify upsell or enhancement opportunities in partnership with Sales and Event Planning
• Safeguard all banquet assets by maintaining accurate records, inventories, and equipment logs
• Prepare forecasts, performance reports, and action plans for senior leadership review
• Ensure compliance with all Marriott HR policies, local labor laws, safety standards, and required training
• Deliver ongoing coaching, recognition, and development initiatives to improve associate engagement and retention
• Model professional communication and build strong working relationships across all operational teams
• Handle confidential matters and sensitive issues with discretion, professionalism, and respect
• Uphold company policies, cleanliness standards, and operational procedures at all times
• Perform physical tasks including lifting up to 25 lbs, extended periods of standing, and working in various indoor/outdoor environments
• Complete any additional tasks assigned by leadership to support banquet and event operations

• Diploma or Degree in Hospitality Management, Events, or a related field (preferred)
• Minimum 3–5 years of progressive leadership experience within Banquets, Events, or F&B operations, ideally in luxury, resort, or high‑volume environments
• Strong financial acumen with demonstrated success in budgeting, forecasting, and cost control
• Experience collaborating with AV/technical partners such as Microhire is advantageous
• Comprehensive knowledge of banquet service standards, event setups, and operational logistics
• Proficiency with MS Office, event management systems, and POS platforms
• Excellent communication, leadership, and interpersonal skills with the ability to coach and motivate teams
• Adaptable, calm under pressure, and capable of overseeing large‑scale event operations

Experience collaborating with AV/technical partners such as Microhire is advantageous

• Staff discounts on food & beverage and hotel rooms across Marriott International
• Global career development and training programs
• Access to the Employee Assistance Program for wellbeing support
• Work in a diverse and inclusive global hotel network
• Duty meals provided
• Associate transportation provided
• Uniforms provided
• Comprehensive Medical Insurance and Life insurance cover
• Bonus Incentive
• Entitled to Day off in Lieu
• Initial Repatriation to Fiji from home country
• Yearly return ticket to home country every 12 months
• Rental Allowance