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Banquet Manager

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Marriott Bonvoy

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Location:
United States , Grand Rapids

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Category:
Hospitality and Tourism

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Contract Type:
Employment contract

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Salary:

50000.00 - 61000.00 USD / Year
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Job Description:

We are looking for a passionate Banquet Manager to lead our events team and ensure every guest experience is exceptional. From weddings and reunions to corporate meetings and trainings, you’ll oversee the execution of events with quality, timeliness, and outstanding service. As a Concord Leader you will be responsible to: Inspire greatness in your team. Encourage and support team members to reach their full potential. Create a work environment that is a Great Place to Work for all. Lead with integrity, transparency, respect, and professionalism. Care for your team and their families.

Job Responsibility:

  • Deliver exceptional guest service and ensure guest satisfaction throughout events
  • Lead, motivate, and direct banquet team while maintaining standards of quality
  • Greet guests and accommodate their needs during events
  • Communicate clearly with guests regarding menus and service details
  • Assist with food and beverage delivery and support servers during peak periods
  • Train team members on plated and reception-style service (training provided)
  • Anticipate guest needs and proactively monitor service quality
  • Oversee event setup, execution, and clean-up
  • Perform side work to prepare for upcoming events
  • Maintain clean, safe, and organized service areas

Requirements:

  • Previous experience in banquet or event management preferred
  • Strong leadership, communication, and organizational skills
  • Ability to motivate a team and ensure high-quality service
  • Guest-focused mindset with excellent attention to detail
  • Flexible to work evenings, weekends, and special events as needed
What we offer:
  • Competitive wages
  • Medical, dental, and vision insurance
  • Life insurance and short/long-term disability options
  • 401(k) with company match
  • Tuition assistance
  • Discounted room rates at Concord-managed hotels
  • Training, development, and career advancement opportunities

Additional Information:

Job Posted:
May 05, 2026

Employment Type:
Fulltime
Work Type:
On-site work
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