Banquet Manager Job at Spire Hospitality (Lake Placid)

Job Description

Seeking a resort experience that brings adventure to your stay? High Peaks Resort is the Lake Placid resort you've been waiting for: family-friendly, a great value, right in the thick of everything you come to the Adirondacks to enjoy – the lake, the mountains, the vibrancy of downtown. And we're close enough to nearby attractions such as the Olympic Center or The Wild Center in Tupper Lake that once you're here, you can easily enjoy the best of the Lake Placid region. SPIRE Hospitality is a management company specializing in creating memorable guest experiences and delivering best-in-class service at our hotels and resorts across the country. We ensure you have the support, tools and opportunities you need to get the job done, grow as an individual, and excel in your hospitality career.

Job Responsibility

Lead all banquet operations for conferences, corporate meetings, collegiate groups, athletic teams, social events, banquets, and special resort functions
Serve as the primary operational leader for banquet events, ensuring exceptional guest service and flawless event execution from setup through breakdown
Recruit, train, coach, and develop banquet associates to deliver consistent service and hospitality standards
Review banquet event orders and communicate event details effectively with Culinary, Sales, Front Office, Engineering, and other operational departments
Oversee event room setup and presentation, ensuring all spaces meet client expectations and resort standards
Lead pre-shift meetings and provide hands-on support throughout events to ensure service excellence
Monitor banquet staffing, labor costs, and scheduling to align service levels with business demand
Build strong relationships with group contacts, meeting planners, coaches, and event hosts to drive guest satisfaction and repeat business
Ensure accurate event billing, payroll processing, service charge distribution, and operational reporting
Maintain compliance with all food safety, liquor, sanitation, and workplace safety standards
Support overall Food & Beverage operations by overseeing outlet shifts during periods of lower banquet activity, management vacations, or other business needs
Collaborate with resort leadership to achieve departmental financial goals, service standards, and overall guest satisfaction objectives

Requirements

Minimum two years of banquet leadership, banquet captain, or food and beverage supervisory experience required
Strong knowledge of banquet service styles, event execution, food and beverage operations, and guest service standards
Experience leading, coaching, and developing hourly team members
High school diploma or equivalent required
Hospitality, Restaurant Management, or related degree preferred
ServSafe Food Protection Manager and TIPS certifications preferred
Proficiency with event orders, scheduling, payroll processes, and banquet operations systems preferred

What we offer

medical
dental
vision
pet discount program
identity theft protection
Earned Wage Access to get paid before payday
pre-paid legal support
flexible spending accounts
401K
life insurance
critical accident insurance
critical illness insurance
short- & long-term disability
paid time off
wellness programs
wonderful hotel discounts

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