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We are looking for a highly motivated, creative, customer focused leader to join our Banquets and Meeting team as Banquet Manager. To be successful in this role, the Banquet Manager must want to be at the heart of the banquet and meeting experience and have a passion for the events, service, and the warmth of genuine hospitality. The Banquet Manager is a leader who gives the Banquet staff members the sense that they have room to grow yet simultaneously coaches and encourages those with promise who are only just beginning a career.
Job Responsibility:
Lead the team to always be engaging and approachable
Use creativity to design concepts for theme parties, procure and purchase necessary props
Be the master of all events, working closely with the clients to ensure all needs are met
Ensure the team understands the needs of the clients clearly to service personnel and manager
Oversee the development of annual Banquet budget, with the property leadership team
Review monthly financial information explaining any variances
Maintain labor and associated costs within budgeted parameters
Manage payroll through review of staff schedules
Provide continual support and guidance to the Banquet team
Ensure the completion and return of beverage requisitions at conclusion of event
Oversee the completion equipment checklist prior to the day of the event
Ensure the maintenance of and proper care and cleanliness of serving equipment
Oversee pre-meeting, assigning stations and duties to servers
Ensure servers take appropriate breaks during events
Adhere to and reinforce all appearance and service standards and procedures
Know and follow county and state ordinances. E.g. Noise, light, etc
Maintain positive communication with the kitchen, service personnel and managers
Supervise the payroll of Servers, Captains and Housemen
Ensure adherence to all service standards and procedures
Ensure adherence to all appearance standards of Captains, servers and housemen
Requirements:
Previous leadership experience in Banquets is required
Strong leadership skills
Thorough, detail oriented, organized, and pro-active
Independent thinker and doer
Strong sense of style and taste
Strong, intuitive ability to deliver exceptional customer service
Team player
3+ years of Banquet leadership experience
Working knowledge of local, state and federal liquor regulations
Certification in alcohol awareness program, i.e. TIPS