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Colwen Hotels is a distinguished hospitality group recognized for its commitment to hard work, character, and authenticity. With a portfolio of 40 hotels spread across 10 states, Colwen Hotels has built its reputation on cultivating innovative ideas and empowering individuals to bring forward-thinking concepts to life to enhance guest experiences. The group values staying ahead of industry trends and continuously refreshing its strategies to maintain excellence in hotel operations and services. This dynamic environment supports exciting career advancement and growth opportunities for associates as the company continues to expand its presence and project pipeline.
Job Responsibility:
Oversee, coordinate, supervise and direct catered and non-catered functions
Control food and beverage cost while driving guest satisfaction
Work closely with sales teams and Hotel General Managers at assigned hotel
Recruit, interview and hire food and beverage staff associates for assigned hotel
Train and support all banquet associates and ensure performance in accordance with established hotel brand/Colwen standards
Set departmental targets and objectives, work schedules and budgets
Ensure sequence of service standards are met
Strict adherence to all applicable food and beverage standards
Develop menus with other members of food and beverage team
Ongoing communication with staff through regular departmental meetings with documented agenda and attendance
Pre shift meetings daily or as needed
Ensure staff is up to date with information related to drinks, specials, wines, beers etc.
Audit for efficient operation of bar and cost controls
Monitor liquor sales and product mix
Educate and maintain proper controls with bartenders
Abide by all state, local and municipal laws and regulations pertaining to liquor and food safety
Maintain proper inventory controls and order supplies
Receive, check and document all food and beverage deliveries
Perform accurate cash-out procedure at shift end
Evaluate market trends and ideas for liquor specials and presentation
Perform other duties as assigned
Requirements:
2 years banquet, event or food and beverage management experience
Excellent interpersonal and customer service skills
Reliable with the ability to multi-task
T.I.P.S. and ServeSafe certification (within 30 days if certification is expired)
Strong leader of people
Excellent verbal and written communications skills
Familiar with common computer software programs, ability to operate POS system
Must be willing to work rotational work schedule including nights, weekends and holidays
What we offer:
Medical Insurance with Company-Funded HRA
Dental Insurance
Vision Insurance
flexible spending accounts
Wide-Array of Supplemental Insurance Offerings
Paid Time Off Programs
Employee assistance program
401K Plan - Traditional & Roth Options with Employer Match
Hotel Discount Travel Program for Associates & Family