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Banquet Manager

United States, Worcester 60000.00 - 65000.00 USD / Year · Job Posted January 10, 2026
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Job Description

Colwen Hotels is a distinguished hospitality group recognized for its commitment to hard work, character, and authenticity. With a portfolio of 40 hotels spread across 10 states, Colwen Hotels has built its reputation on cultivating innovative ideas and empowering individuals to bring forward-thinking concepts to life to enhance guest experiences. The group values staying ahead of industry trends and continuously refreshing its strategies to maintain excellence in hotel operations and services. This dynamic environment supports exciting career advancement and growth opportunities for associates as the company continues to expand its presence and project pipeline.

Job Responsibility

  • Oversee, coordinate, supervise and direct catered and non-catered functions
  • Control food and beverage cost while driving guest satisfaction
  • Work closely with sales teams and Hotel General Managers at assigned hotel
  • Recruit, interview and hire food and beverage staff associates for assigned hotel
  • Train and support all banquet associates and ensure performance in accordance with established hotel brand/Colwen standards
  • Set departmental targets and objectives, work schedules and budgets
  • Ensure sequence of service standards are met
  • Strict adherence to all applicable food and beverage standards
  • Develop menus with other members of food and beverage team
  • Ongoing communication with staff through regular departmental meetings with documented agenda and attendance
  • Pre shift meetings daily or as needed
  • Ensure staff is up to date with information related to drinks, specials, wines, beers etc.
  • Audit for efficient operation of bar and cost controls
  • Monitor liquor sales and product mix
  • Educate and maintain proper controls with bartenders
  • Abide by all state, local and municipal laws and regulations pertaining to liquor and food safety
  • Maintain proper inventory controls and order supplies
  • Receive, check and document all food and beverage deliveries
  • Perform accurate cash-out procedure at shift end
  • Evaluate market trends and ideas for liquor specials and presentation
  • Perform other duties as assigned

Requirements

  • 2 years banquet, event or food and beverage management experience
  • Excellent interpersonal and customer service skills
  • Reliable with the ability to multi-task
  • T.I.P.S. and ServeSafe certification (within 30 days if certification is expired)
  • Strong leader of people
  • Excellent verbal and written communications skills
  • Familiar with common computer software programs, ability to operate POS system
  • Must be willing to work rotational work schedule including nights, weekends and holidays

What we offer

  • Medical Insurance with Company-Funded HRA
  • Dental Insurance
  • Vision Insurance
  • flexible spending accounts
  • Wide-Array of Supplemental Insurance Offerings
  • Paid Time Off Programs
  • Employee assistance program
  • 401K Plan - Traditional & Roth Options with Employer Match
  • Hotel Discount Travel Program for Associates & Family
  • Exclusive Associate Discounts - Travel, Entertainment, & Retail
  • Training and development programs
  • Career advancement opportunities
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