This list contains only the countries for which job offers have been published in the selected language (e.g., in the French version, only job offers written in French are displayed, and in the English version, only those in English).
The 'Quin House is a multi-award-winning modern private social club in Back Bay. The Banquet Houseperson provides leadership and instills a culture and work environment based upon respect, providing opportunities for staff to learn, grows and develops their abilities through training of employees, creating a positive, productive working environment. Adaptability to work multiple events (Dinners, Weddings, Conference, etc.) and multiple shifts.
Job Responsibility:
Providing a warm, welcoming greeting to our members and their guests
Ensure members are served in a timely manner in accordance with The Quin service standards
Participates in the service, and removal of food during banquet functions by offering pre-determined menu selections to each table
Anticipates member and guest needs, ascertain satisfaction, and offer suggestions, and respond urgently and appropriately to guest concerns and requests
Perform opening and closing duties according to established side work checklist
Have a complete knowledge of standards of service
Assists other team members as needed
Maintains positive and effective communication with team members and managers
Breakdown, clean and set-up of tables and stations/mobile bars
Re-stocks items and supplies as needed and alerts management of shortages
Requires the ability to operate and utilize production equipment and tools
Communicates health and/or safety concerns/violations immediately to the management
Attends all informational meetings and trainings
Assume 100% responsibility for the quality of services provided
Fill in where needed to ensure guest service standards and efficient operations
Assist in the investigation of member complaints regarding food quality and service
Ability to assist in other related food and beverage outlets if and when required
Assume additional tasks assigned by your direct supervisor or any manager
Requirements:
Previous experience in banquet operations or Food and Beverage in a luxurious environment preferred
Must be willing to work a flexible schedule including early mornings, evenings, weekends and holidays
Service oriented style with professional presentations skills
Maintain high standards of personal appearance and grooming
A strong team player who supports their team and embraces ownership, accountability, and responsibility for the team’s work
Excellent oral and written communication skills
Detail oriented, good prioritization and follow up skills
Basic understanding of Health and Safety, Food Hygiene and Employment Legislation