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The 'Quin House Logo The 'Quin House · Hospitality and Tourism

Banquet Houseperson

United States, Back Bay 31.93 USD / Hour · Job Posted February 14, 2026
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Job Description

The 'Quin House is a multi-award-winning modern private social club in Back Bay. The Banquet Houseperson provides leadership and instills a culture and work environment based upon respect, providing opportunities for staff to learn, grows and develops their abilities through training of employees, creating a positive, productive working environment. Adaptability to work multiple events (Dinners, Weddings, Conference, etc.) and multiple shifts.

Job Responsibility

  • Providing a warm, welcoming greeting to our members and their guests
  • Ensure members are served in a timely manner in accordance with The Quin service standards
  • Participates in the service, and removal of food during banquet functions by offering pre-determined menu selections to each table
  • Anticipates member and guest needs, ascertain satisfaction, and offer suggestions, and respond urgently and appropriately to guest concerns and requests
  • Perform opening and closing duties according to established side work checklist
  • Have a complete knowledge of standards of service
  • Assists other team members as needed
  • Maintains positive and effective communication with team members and managers
  • Breakdown, clean and set-up of tables and stations/mobile bars
  • Re-stocks items and supplies as needed and alerts management of shortages
  • Requires the ability to operate and utilize production equipment and tools
  • Communicates health and/or safety concerns/violations immediately to the management
  • Attends all informational meetings and trainings
  • Assume 100% responsibility for the quality of services provided
  • Fill in where needed to ensure guest service standards and efficient operations
  • Assist in the investigation of member complaints regarding food quality and service
  • Ability to assist in other related food and beverage outlets if and when required
  • Assume additional tasks assigned by your direct supervisor or any manager

Requirements

  • Previous experience in banquet operations or Food and Beverage in a luxurious environment preferred
  • Must be willing to work a flexible schedule including early mornings, evenings, weekends and holidays
  • Service oriented style with professional presentations skills
  • Maintain high standards of personal appearance and grooming
  • A strong team player who supports their team and embraces ownership, accountability, and responsibility for the team’s work
  • Excellent oral and written communication skills
  • Detail oriented, good prioritization and follow up skills
  • Basic understanding of Health and Safety, Food Hygiene and Employment Legislation
  • High School Diploma or equivalent
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