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DoubleTree by Hilton Orlando at SeaWorld Logo DoubleTree by Hilton Orlando at SeaWorld · Hospitality and Tourism

Banquet Houseperson

United States, Cleveland 16.00 - 17.00 USD / Hour · Job Posted February 23, 2026
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Job Description

The Hotel Cleveland is seeking a Banquet Houseperson to join our team. As a Banquet Houseperson you will set up of Banquet Room and serve food and/or beverages in a friendly, courteous and professional manner according to Crescent high standards of quality.

Job Responsibility

  • Set up banquet room as instructed by Supervisor to include linen, service ware and glassware
  • Attend roll call meetings before events to learn function particulars, including guest and hotel expectations
  • Greet guests and respond to requests in a friendly and courteous manner
  • Serve the food and/or beverage in the order and to the expectation of the Supervisor to ensure consistency throughout the banquet
  • Promptly remove dishes as guests complete each course and/or meal at the end of the meal or function
  • Abide by all State, Federal and Corporate requirements pertaining to serving alcoholic beverages
  • Replenish beverages as necessary, and check with guests for overall satisfaction
  • Once banquet is complete, reset banquet room according to Supervisor’s specifications to ensure the readiness of the room for the following function
  • Comply with attendance rules and be available to work on a regular basis
  • Perform any other job related duties as assigned

Requirements

  • Must have the ability to communicate in English
  • Self-starting personality with an even disposition
  • Maintain a professional appearance and manner at all times
  • Can communicate well with guests
  • Must be willing to “pitch-in” and help co- workers with their job duties and be a team player
  • Must have basic knowledge of food and beverage preparations, service standards, guest relations and etiquette
  • Knowledge of the appropriate table settings and serviceware
  • Ability to comprehend and apply written product labeling instructions to enable the safe application of products and processes within the hotel
  • Ability to remember, recite and promote the variety of menu items
  • Ability to transport up to 30 lbs. through a crowded room on a continuous basis throughout the shift
  • Ability to operate beverage equipment, e.g., coffee maker

What we offer

  • Highly competitive wages
  • An exceptional benefit plan for eligible associates & your family members
  • 401K matching program for eligible associates
  • Flexible scheduling to allow you to focus on what is important to you
  • Discounts with our Crescent managed properties in North America for you & your family members
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