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The Banquet F&B Supervisor plays a key role in delivering flawless banquet and event experiences. You will support the Banquet Management team by supervising day-to-day banquet operations, leading service teams during events, and ensuring that Four Seasons standards of quality, service, and presentation are consistently exceeded.
Job Responsibility
Supervise and coordinate banquet service during events, meetings, and special functions
Lead, motivate, and support banquet service staff before, during, and after events
Ensure proper setup, execution, and breakdown of banquet functions according to event orders
Maintain exceptional guest service, addressing requests or concerns promptly and professionally
Collaborate closely with Culinary, Stewarding, and Events teams to ensure seamless execution
Uphold Four Seasons standards for service, cleanliness, safety, and presentation
Assist with training, scheduling support, and performance feedback for banquet staff
Ensure compliance with food safety, hygiene, and alcohol service regulations
Requirements
Previous experience in banquet or food & beverage operations, preferably in a luxury or upscale hotel environment
Strong leadership and communication skills with a hands-on service approach
Ability to remain calm, organized, and service-focused in a high-volume, fast-paced setting
Excellent attention to detail and commitment to delivering memorable guest experiences
Flexibility to work evenings, weekends, and holidays as required by event schedules
A passion for hospitality and a genuine desire to care for others
What we offer
Energizing Employee Culture where you are encouraged to be your true self
Competitive salary and a comprehensive benefits package
Market-leading pay and benefits (Medical, Dental, Vision and Retirement Savings Plan)
Complimentary accommodation at other Four Seasons Hotels and Resorts
Complimentary dry cleaning for business clothing
Complimentary employee meals
Paid holidays, vacation, and sick days
Culinary, retail and wellness experiences at special rates