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Exhibits culinary talents by personally performing tasks while leading the banquet food preparation staff and managing all food related catering functions. Accountable for coordinating menus, purchasing, scheduling, food preparation and plating for catering events. The individual is responsible for delivering a consistent, high quality product with an appetizing presentation. Works to continually improve guest and employee satisfaction while maintaining the operating budget. Must ensure sanitation and food standards are achieved.
Job Responsibility
Determining how food should be presented and creating decorative food displays
Attending daily Banquet Event meetings to review culinary requirements
Checking the quality of raw and cooked food products to ensure that standards are met
Developing, designing, or creating new applications, ideas, relationships, systems, or products, including artistic contributions
Ensuring compliance with all Food & Beverage policies, standards and procedures
Estimating daily Banquet Event Order production needs
Following proper handling and right temperature of all food products
Maintaining food preparation handling and correct storage standards
Managing BEO process including menu development, pricing, tracking and ordering
Managing food quantities and plating requirements for all banquet functions
Planning food quantities and plating requirements for all banquet functions
Preparing and cooking foods of all types, either on a regular basis or for special guests or functions
Recognizing superior quality products, presentations and flavor
Supporting procedures for food & beverage portion and waste controls
Communicating production needs to key personnel
Communicating regularly with employees to ensure performance expectations are clear
Encouraging and building mutual trust, respect, and cooperation among team members
Ensuring and maintaining the productivity level of employees
Ensuring employees understand expectations and parameters
Ensuring property policies are administered fairly and consistently
Identifying the developmental needs of others and coaching, mentoring, or otherwise helping others to improve their knowledge or skills
Identifying the educational needs of others, develops formal educational or training programs or classes, and teaching or instructing others
Leading shifts while personally preparing food items and executing requests based on required specifications
Serving as a role model to demonstrate appropriate behaviors
Supervising and coordinating activities of cooks and workers engaged in food preparation
Supervising and managing employees
Managing all day-to-day operations
Understanding employee positions well enough to perform duties in employees' absence
Supervising banquet kitchen shift operations
Utilizing an open door policy to identify and address employee problems or concerns
Utilizing interpersonal and communication skills to lead, influence, and encourage others
Advocating sound financial/business decision making
Demonstrating honesty/integrity
Leading by example
Achieving and exceeding goals including performance goals, budget goals, team goals
Developing specific goals and plans to prioritize, organize, and accomplish your work
Managing to achieve or exceed budgeted goals
Empowering employees to provide excellent customer service
Improving service by communicating and assisting individuals to understand guest needs, providing guidance, feedback, and individual coaching when needed
Managing day-to-day operations, ensuring the quality, standards and meeting the expectations of the customers on a daily basis
Providing services that are above and beyond for customer satisfaction and retention
Responding effectively to guest problems and complaints
Conducting training when appropriate
Ensuring employees are cross-trained to support successful daily operations
Ensuring disciplinary procedures and documentation are completed according to Standard and Local Operating Procedures
Ensuring disciplinary procedures and documentation support the Peer Review Process
Participating in training staff on menu items including ingredients, preparation methods and unique tastes
Reviewing staffing levels to ensure that guest service, operational needs and financial objectives are met
Training employees in safety procedures
Analyzing information and evaluating results to choose the best solution and solve problems
Attending and participating in all pertinent meetings
Providing information to supervisors, co-workers, and subordinates by telephone, in written form, e-mail, or in person
Requirements
High school diploma or GED
4 years experience in the culinary, food and beverage, or related professional area
OR 2-year degree from an accredited university in Culinary Arts, Hotel and Restaurant Management, or related major
2 years experience in the culinary, food and beverage, or related professional area