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We are looking for a highly motivated Banquet Captain to join our team! This individual will help to direct the set up and preparation of banquet rooms for banquet functions, serve and bus tables as well as clear and tear down banquet rooms at the end of the function. Assisting the Banquet Director and Food and Beverage Director, this individual will lead the performance of all hourly banquet food and beverage servers and houseman and is the personal representative of the property to banquet guests. They will coordinate all aspects of the room set-up and food and beverage service enhance guest satisfaction and maximize revenues.
Job Responsibility:
Direct the set up and preparation of banquet rooms for banquet functions
Serve and bus tables
Clear and tear down banquet rooms at the end of the function
Lead the performance of all hourly banquet food and beverage servers and houseman
Be the personal representative of the property to banquet guests
Coordinate all aspects of the room set-up and food and beverage service to enhance guest satisfaction and maximize revenues
Set up for functions to include draping tables, setting silverware, folding napkins, preparing drinks and put out table centerpieces
Pick up food from back hall, carrying trays to function location, serve food and clear the food from the tables
Break down to include bussing tables, putting away dirty linen and centerpieces, vacuuming
Clean back hall and organizing storerooms
Set up for AM or PM break stations that include coffee, tea, snacks, beverages, etc.
Assist as needed with event room setup according to meal period and table needs
Perform food & beverage preparation duties such as preparing condiments, brewing coffee, and ensuring workstations are stocked
Serve food and beverages to guests
Remove dishes, glasses, silverware, or other items from tables/counter tops and takes them to the kitchen
Clean and sanitize tables and/or counters & seats after guests are finished
Explain how various menu items are prepared, cooking methods and ingredients
Take into consideration any special request and dietary issues made by the guest
Provide general property information
Offer warm and sincere welcome/farewell for all guests
Interact with staff in a professional manner, assisting other departments with necessary information
Ensure final quality check on food and beverage items prior to serving guests
Monitor assigned tables for customer satisfaction, quality, and additional service
Address any guest issue promptly and with high concern
Aid other events and restaurant staff as needed
Maintain constant awareness of safety issues, (i.e. broken glass, frayed electrical cords, leaks, broken locks and suspicious persons)
Requirements:
2-4 years of food service experience, preferably Banquet service
Experience in a 4-star, 5-star venue with synchronized service
Knowledge of wine, beer, cocktails, and spirits
Able to work under pressure in a fast-paced environment
Passion for creating an exceptional experience for all guests