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The Oklahoma City Convention Center is seeking an experienced and motivated Banquet Captain to join our Food & Beverage team. In this role, you will supervise banquet servers and ensure each event is executed with exceptional service and professionalism. You will serve as the primary on‑site contact for clients, maintain communication with culinary and management teams, and uphold high standards of guest satisfaction.
Job Responsibility:
Supervise banquet servers and coordinate service activities
Consult with the Banquet Manager on staffing needs, service arrangements, and equipment requirements
Meet with the Chef on Duty before each shift to review banquet event orders, menu items, and timing expectations
Greet clients prior to event start to review event details and itineraries
Anticipate guest needs and respond promptly to ensure exceptional service
Lead pre‑shift lineups, review menus, check uniform standards, and conduct brief training topics
Prepare detailed Captain’s Reports after each event
Monitor alcoholic beverage service in compliance with company policies
Inspect event spaces prior to guest arrival to ensure cleanliness and ambiance
Ensure accurate food presentation and garnishing
Maintain orderliness in both front‑ and back‑of‑house areas
Oversee staff closing duties and provide performance feedback to management
Complete required paperwork and closing responsibilities
Training staff, assigning work, evaluating performance, and resolving employee issues
Requirements:
High school diploma or GED required
At least one year of experience as a banquet server or banquet captain
Food Handler’s and Alcohol Awareness Certificates preferred
Previous supervisory experience preferred
Strong verbal and written communication skills
Ability to make quick and accurate decisions
Ability to manage multiple projects and meet strict deadlines
Ability to work under minimal supervision
Flexible availability, including nights, weekends, holidays, and extended hours
Professional appearance and attitude
Ability to lift and carry up to 20 lbs for up to 10 minutes
Frequent reaching, standing, walking, and stooping
Basic computer proficiency required
Nice to have:
Food Handler’s and Alcohol Awareness Certificates preferred
Previous supervisory experience preferred
What we offer:
Opportunities for leadership development, growth, and an exciting, fast‑paced workplace