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Marriott Bonvoy Logo Marriott Bonvoy · Gastronomy

Banquet Captain

United States, Fairfax Employment contract 12.00 - 13.00 USD / Hour · Job Posted May 29, 2026
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Job Description

The Banquet Captain oversees banquet functions by leading staff, ensuring smooth event execution, managing client needs, and supervising food and beverage service and setup/breakdown. Key responsibilities include reviewing Banquet Event Orders (BEOs), coordinating staff and set-ups, ensuring guest satisfaction, processing payments, and maintaining a safe, clean environment to deliver high-quality guest experiences.

Job Responsibility

  • Supervise banquet staff during events, ensuring efficient and high-quality food and beverage service
  • Lead the planning, organization, and execution of various events like receptions, luncheons, and galas
  • Ensure table settings, room setups, and service stations meet BEO and company standards
  • Act as a liaison, greeting clients and guests and promptly responding to their requests
  • Communicate BEO changes to the catering office and other affected departments
  • Ensure guest satisfaction by monitoring meal service and addressing any concerns
  • Review and interpret Banquet Event Orders (BEOs) to ensure accuracy and proper event flow
  • Coordinate with banquet staff on set-ups, service, and break-down schedules
  • Verify and adjust staffing levels for upcoming functions
  • Provide coaching and counseling to staff and administer disciplinary action when necessary
  • Process banquet checks accurately for client payments
  • Recap daily banquet checks and submit them to Night Audit
  • Maintain cleanliness and organization in all banquet areas and public spaces
  • Oversee the safe set-up and break-down of functions to prevent accidents
  • Report any unsafe conditions and adhere to all safety procedures

Requirements

  • Experience in hotel banquet food and beverage service
  • Strong leadership and coaching skills
  • Excellent customer service and communication abilities
  • Ability to read and understand Banquet Event Orders
  • Knowledge of food and beverage service standards, etiquette, and basic preparations
  • Ability to stand and walk for extended periods in a fast-paced environment
  • Relevant certifications, such as Food Handler and Alcohol Service, are often required

Nice to have

  • Team Player
  • Loyal
  • Enthusiastic
  • Functional Expert
  • Detail Oriented
  • Dedicated
  • Self-Starter
  • Flexibility
  • Ability to Make an Impact
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