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Banquet Captain

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Pyramid Global Hospitality

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Location:
United States , Oklahoma City

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Category:
Hospitality and Tourism

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Contract Type:
Not provided

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Salary:

Not provided
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Job Description:

The Banquet Captain is an entry level supervisory position who performs as a shift, responsible for the coordination and execution of all banquet events. This role requires leadership of a team that are selected and trained to provide the highest standards of customer service and guest satisfaction. This individual must be a hands-on supervisor to work banquet events, directing the service staff and handling all client needs and requests is an expeditious manner.

Job Responsibility:

  • Demonstrate positive leadership characteristics, which inspire employees to meet and exceed standards
  • Keep work areas clean and organized
  • Know food preparation and service
  • Promote employee empowerment
  • Report all unsafe conditions immediately
  • Select, train, supervise, develop, discipline and counsel employees according to Pyramid Global Hospitality policies and procedures
  • Utilize knowledge of physical capabilities of banquet space
  • Complete all necessary paperwork, meeting all due dates
  • Know basic bar terminology and wine service
  • Order supplies for banquet department
  • Oversee and assist in collection of payments for banquet functions
  • Perform in the capacity of any position supervised
  • Responsible for monthly inventory of all banquet equipment
  • Set up banquet rooms for functions (chairs, tables, linens, etc.)
  • Solve unusual customer requests creatively
  • Attend required meetings
  • Complete other duties as assigned by supervisor to include cross training

Requirements:

  • High School Diploma required
  • 3+ years of Banquet experience
  • 2 years in a supervisory role
  • Strong organizational skills
  • ability to multitask effectively
  • Computer proficiency in Microsoft Office and point of sale software
  • Good communication skills
  • Read, write and speak English fluently
  • Customer centric approach in dealing with the public and OKANA associates
What we offer:
  • Competitive wages
  • People-first culture
  • Health insurance
  • Retirement savings
  • Growth opportunities
  • Paid time off
  • Festive environment
  • Perks & discounts
  • Comprehensive health insurance
  • retirement plans
  • paid time off
  • on-site wellness programs
  • local discounts
  • employee rates on hotel stays
  • ongoing training and development opportunities

Additional Information:

Job Posted:
February 20, 2026

Expiration:
March 18, 2026

Employment Type:
Fulltime
Work Type:
On-site work
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