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Four Seasons Hotel Baltimore is seeking a Banquet Captain with experience providing exceptional service standards. The deeply instilled Four Seasons culture is personified by its employees, people who share a single focus and are inspired to offer great service. Join a diverse and talented team in Harbor East Baltimore. Hugging the shoreline, with unmatched views across the water, Four Seasons Hotel Baltimore offers a chic, resort-like getaway in the heart of Harbor East, the city’s hippest new district. Walk to great restaurant and shops and local attractions. Referred to as 'the crown jewel of Harbor East' the Four Seasons Hotel Baltimore has 256 guest rooms including 45 suites.
Job Responsibility
Supervise and oversee the service of banquet functions as assigned by the Assistant Banquet Manager or Banquet manager
participates in the service, and removal of food during banquet functions by offering pre-determined menu selections to each table
maintaining knowledge of each selection’s, origin, taste, and preparation method
communicating guest orders including any special needs or requests to the kitchen
checking completed kitchen orders with the guest’s original order
transporting items to the guest table in a timely manner to ensure proper food quality and making self available to guests, clients, and group contacts to ensure satisfaction
train, motivate, recommend discipline, and supervise the work of food servers ensuring that that all cultural and core standards are met
assist with administrative duties including closing banquet checks, and preparing supply requisitions
Requirements
Work authorization in the United States required
experience providing exceptional service standards
What we offer
Medical, vision and dental insurance
Complimentary life insurance
Short-term disability insurance
Paid time off and holiday
401k Retirement Plan
Exciting training and development opportunities
Complimentary employee meals
Complimentary room nights at Four Seasons hotels around the world