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Marriott Bonvoy Logo Marriott Bonvoy · Hospitality and Tourism

Banquet Captain

Qatar, Doha · Job Posted May 09, 2026
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Job Description

The Banquet Captain is responsible for supervising banquet service operations to ensure the flawless execution of events in accordance with The Ritz‑Carlton Gold Standards. This role leads banquet service associates during functions, ensuring exceptional guest experiences through personalized service, attention to detail, and operational excellence.

Job Responsibility

  • Lead and supervise banquet service staff during meetings, conferences, weddings, and special events
  • Ensure all events are executed according to event orders (BEOs), brand standards, and guest expectations
  • Anticipate guest needs, personalize service, and create memorable experiences consistent with The Ritz‑Carlton service values
  • Serve as the primary point of contact during events to handle guest requests, concerns, and service recovery when needed
  • Maintain professional service etiquette and appearance at all times
  • Conduct pre‑event briefings to communicate event details, service sequence, and assignments
  • Coordinate with Culinary, Sales, Stewarding, and Event Management teams to ensure seamless event flow
  • Confirm correct setup of function rooms, including table arrangements, décor, audio‑visual support, and service equipment
  • Supervise food and beverage service to ensure correct timing, presentation, quality, and temperature
  • Monitor compliance with food safety, hygiene, and alcohol service standards
  • Assign duties and manage staffing levels during events
  • Coach, motivate, and support banquet associates to maintain high service performance
  • Assist with training new team members and reinforcing brand service standards
  • Model Ritz‑Carlton leadership behaviors and promote a respectful, inclusive work environment
  • Verify accuracy of BEOs, guest counts, menu selections, and timing
  • Ensure billing accuracy by confirming consumption, charges, and event completion details
  • Maintain cleanliness, organization, and proper handling of banquet equipment and storage areas
  • Participate in daily line‑ups, departmental meetings, and continuous improvement initiatives

Requirements

  • Previous banquet or food & beverage supervisory experience, preferably in a luxury hotel environment
  • Strong leadership, communication, and interpersonal skills
  • Excellent attention to detail and ability to multitask in a fast‑paced environment
  • Solid understanding of banquet service styles (plated, buffet, cocktail, family style)
  • Working knowledge of food safety, hygiene, and beverage service standards
  • Ability to work flexible shifts, including evenings, weekends, and holidays
  • Education: High school diploma or G.E.D. equivalent
  • Related Work Experience: Less than 1-year related work experience

What we offer

  • Accommodation
  • Flight tickets
  • Transportation
  • Meals
  • Exclusive training and leadership development programs
  • Recognition and rewards for exceptional service
  • Preferential Members Rates at Marriott Hotels Globally
  • Dining & Wellness discounts for your family and you
  • Medical Insurance Coverage
  • An HR team dedicated to your success and wellbeing
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