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ASM, the leader in privately managed public assembly facilities has an excellent and immediate opening for a Banquet Captain at ASM Richmond – Dominion Energy Center, Altria Theater and Bon Secours Training Camp Facility.
Job Responsibility:
Ensuring all set up of functions is prepared per master Banquet Event Order (BEO)
Communicating with Banquet Manager, Executive Chef, Event Sales Managers, or Director of Center Sales regarding last minute changes
Conducting pre-function training and menu meetings
Following all opening procedures to ensure areas are secure and energy efficient
Supervising handling of equipment for function set-up
Supervising the set-up of Events
Drafting accurate post-function Captain’s Report (critique)
Ensuring all pre-set rooms are properly and completely set for the next shift
Following all closing procedures to ensure areas are secure and energy efficient
Supervising handling of equipment for function tear down
Supervising the cleaning, maintenance and security of equipment during and after events
Assisting Banquet Manager with banquet administrative functions as directed
Ensuring accurate guest counts for proper guest billing
Assisting with or conducting inventories of food, beverages, equipment, meeting supplies and china, glass, silverware, etc., on a predetermined basis
Assist in supervising all banquet, and concessions, including scheduling, timesheet review, enforcing policies and procedures, as directed by the Banquet Manager
With the Executive Chef ensure all food and a beverage is served in a timely manner and as mandated by the BEO’s
Assist the Banquet Manager in establishing training and cross-training programs
Monitoring employee dress, uniform, and grooming standards
Promoting a healthy work environment by setting a good example and using corrective discipline measures when needed
Adhering to all Center and department specific standard policies and procedures and enforcing these with subordinates
Assisting in establishing and enforcing staffing guidelines
Ensuring the proper handling and cleaning of all equipment, china, glass and silver by Banquet staff
Constantly spot-checking staff performance and relating concerns to Banquet Manager
Enforcing all sanitation procedures including safety guidelines and OSHA requirements
Ensuring proper LEAD procedures are followed
Following all sanitation procedures including safety guidelines and OSHA requirements
Requirements:
Minimum two-year formal experience as Banquet Captain
Strong skills in service management, banquet operations, and employee training and motivation
Ability to Bartend
Able to stand / walk for 6 hours or more based on the need
Able to lift up to 30 lbs. or more based on the need
Able to work overtime, weekends and holidays if needed