Banquet Captain

• Assist the Banquets Management Team with directing the day-to-day activities and assignments of the Banquets Staff
• Oversee the Banquet Service team, in the execution of their duties and adherence to the Lytle Park Hotel standards of service
• Provide guidance, instruction and follow-up with Banquet House men staff particularly as it relates to the care and maintenance of the facility and equipment
• Accurately execute all policies with improvement to quality, service and operations
• Inspects all function rooms prior to service, to ensure room is maintained, and reports any discrepancies to Engineering
• Communicate as necessary with clients to ensure full guest satisfaction
• Work on special tasks as assigned by the Banquet Manager

• Requires a working knowledge of Banquet operations as well as luxury core standards, and standard operating procedures
• Strong organizational and analytical skills, along with demonstrated ability to multi-task and prioritize in a fast-paced work environment
• Demonstrated ability to work with maximum efficiency, accuracy and attention to detail
• Ability to effectively lead and work cohesively as part of a team
• Ability to exercise sound logic and judgment in evaluating situations and utilizing appropriate resources
• Must be self-directed, motivated and demonstrate exceptional customer service and interpersonal skills
• Ability to communicate effectively in the English language, both verbally and in writing
• Must have experience in all Microsoft Office and industry relevant payroll systems
• 2-4 years of food service experience, preferably Banquet service
• Experience in a 4-star, 5-star venue with synchronized service
• Knowledge of wine, beer, cocktails, and spirits
• Able to work under pressure in a fast-paced environment
• Passion for creating an exceptional experience for all guests
• Excellent communication skills

A second language is desirable

• Free Parking or Free Monthly Bus Pass
• comprehensive health insurance
• retirement plans
• paid time off
• on-site wellness programs
• local discounts
• employee rates on hotel stays
• ongoing training and development opportunities