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The Banquet Captain is an essential member of the Food & Beverage Department. The Banquets team is dedicated to providing exceptional service to our guests, staying involved from start to finish to ensure flawless execution—so events can take place again the next day, or even the next hour! Our Banquet Captains are expected to provide food and beverage service to our guests. The team embodies all Four Seasons cultural values while maintaining established standards, with professionalism expected at all times. This role reports to the Director of Banquets and is overseen by the Director of Food & Beverage.
Job Responsibility:
Customer Service: Maintaining a welcoming and helpful environment for every guest
Comprehension: Demonstrating thorough knowledge of food and beverage menu items, including preparation methods, and effectively communicating this information to guests
Execution: Assisting with the planning and setup of event spaces
Communication/Teamwork: Collaborating with team members, F&B teams and other departments to ensure guests are always taken care of
Requirements:
Ability to work in a fast-paced environment while maintaining strong attention to detail
Capability to maintain a high level of physical mobility
Excellent communication and teamwork skills
Experience in the food and beverage or catering industries is a plus (luxury environment preferred)
Nice to have:
Experience in the food and beverage or catering industries is a plus (luxury environment preferred)
What we offer:
Lucrative salary
Medical, Dental, Vision and 401K with employer matching all starting at 30 days
Time off plans starting at day of hire
An opportunity to be a part of a cohesive team in an inclusive work environment
Complimentary and discounted hotel stays around the world
Wellbeing and mental health initiatives and focused company
Embracement and promotion of diversity in our workplace