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Banquet Captain

United States, Shreveport · Job Posted February 20, 2026
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Job Description

Legions/ASM Global, the leader in privately managed public assembly facilities, has an excellent and immediate opening for Banquet Captain at the Shreveport Convention Center/Municipal Auditorium in Shreveport, Louisiana. Under the direction of the Director of Food & Beverage and the Food & Beverage Manager, the Part Time Banquet Captain member's primary responsibilities include the following functions in accordance with ASM policies.

Job Responsibility

  • Reports to work in proper uniform according to the scheduled time
  • Follows instructions for each event as given by the Manager and Supervisor of Food & Beverage
  • Must be able to make quick and accurate decisions
  • Consults with Food Services Manager regarding serving arrangements and additional employees and equipment required
  • Supervises and trains all food & beverage servers, cashiers, and temp labor, also serves food and beverage when needed to include: all functions, cashier duties and or assisting with plate up meals
  • Must be a leader, motivating the servers, and exceeding guest expectations
  • Determines when a guest should not be served additional alcoholic beverages in accordance with ASM Global policies
  • Must inspect function space prior to start of function to ensure cleanliness, organization and ambiance, (first impression, attractiveness, etc.)
  • Observes food being served to ensure that food is correctly garnished and arranged
  • Responsible for consumption sheets
  • Ensure front and back of the house are maintained in a clean and orderly fashion, taking part in cleaning and deep cleaning projects if needed
  • Foster and promote a cooperative working climate, maximizing productivity and employee morale
  • Complete all paperwork and closing duties in accordance with departmental standards
  • Review status of assignments and any follow-up action with Food & Beverage Manager and or Food & Beverage Supervisor
  • Organize and delegate daily tasks to banquet staff
  • Maximize efficient production of tasks as assigned by the manager on duty
  • Conduct pre-event meetings with banquet service staff
  • Maintain the proper set-up of service hallway to maximize efficiency of food service
  • Coordinate and monitor meal breaks for service staff
  • Prepare post-event task list with help of Food & Beverage Manager and Food & Beverage Supervisor ensure that tasks are completed prior to relieving service staff
  • Responsible for maintaining and supervising sanitation guidelines specified by managers
  • Responsible for overseeing productivity of Servers and temp workers and keeping them on task
  • Report any areas in need of maintenance or repair to the Food & Beverage Manager
  • Follow proper reporting procedures for accidents and incidents
  • Ability to prioritize multiple projects and meet strict deadlines
  • Ability to work under minimal supervision
  • Must have professional attitude and appearance
  • Thorough knowledge of liquor laws and regulations
  • Demonstrated accuracy with cash handling and Point of Sale system operation
  • Exemplary food and beverage service skills, in a fine dining atmosphere
  • Effective leadership and communication skills suited to a formal, professional environment
  • A strong commitment to exemplary customer service
  • Other duties as assigned and deemed necessary
  • Training employees
  • assigning and directing work

Requirements

  • Good communication skills
  • Must be 18 years of age or older
  • Ability to read signs and follow simple oral and written instructions
  • Excellent customer service skills
  • Must be able to pass a background check to include a credit history report and meet corporate minimum requirements
  • Teamwork oriented -- cooperative attitude is a must
  • Ability to work in a fast-paced environment and meet tight deadlines
  • Must be able easily adjust to changing priorities
  • Must be able to obtain a ABO Card and LATC Permit
  • Min of 2 Years banquet service experience in high volume banquets, restaurants (with banquet facilities)
  • Must be able to work and lead a team independently without active management
  • Excellent interpersonal, customer service, communications, team-building and problem-solving skills are required
  • Experience with upscale dining in a restaurant or similar type facility preferred
  • High school diploma or GED preferred
  • Knowledge of Banquet Event Order (BEO) preferred
  • Ability to use and maintain basic food service and kitchen equipment
  • Ability to train others in the use of basic food service and kitchen equipment
  • Strong communication skills and the ability to read, write, and understand English
  • Ability to interact with all levels of staff ability to quickly identify problems and resolve them
  • Excellent organizational and planning skills
  • Strong customer service orientation
  • Excellent communication and interpersonal skills
  • Ability to work with limited supervision
  • Ability to interact with all levels of staff including management
  • Ability to work flexible, irregular hours as dictated by the restaurant levels/event schedule, including nights, weekends, and holidays
  • Must be compliant with Health Codes\Must be able to adapt to change in the work environment, managing, competing demands, frequent changes, delays, or unexpected events
  • Ability to operate a cash register & credit card machine
  • Must be able to lift 45 pounds unaided
  • Must be able to carry and balance at tray with 8 entrée plates on the shoulder
  • Performing work through repetitive eye/hand coordination
  • Must be able to balance and have good manual dexterity

Nice to have

  • Experience with upscale dining in a restaurant or similar type facility preferred
  • High school diploma or GED preferred
  • Knowledge of Banquet Event Order (BEO) preferred

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