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Banquet Captain - Events And Meetings

United States, Milwaukee Employment contract 15.00 USD / Hour · Job Posted May 29, 2026
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Job Description

At Renaissance Hotels, inspiration comes from the unexpected. Embrace spontaneity and discovery and celebrate connection with the destination. Join a welcoming and motivated team of Ambassadors who embody the spirit and style of the local neighborhood. Renaissance Milwaukee West, a premium distinctive hotel is seeking an energized and curious minded Full-Time Event (Banquet) Captain, with a passion to serve others! The hotel is managed by Concord Hospitality Enterprises.

Job Responsibility

  • Greet and serve event guests, following food and beverage serving guidelines and procedures
  • Act as a liaison to the guest and event operations team, ensuring event is completed to guest expectations pertaining to set-up, equipment, food and beverage, and service
  • Proactively serve and engage guests
  • anticipate guest needs
  • Proactively clean and fill table complements
  • Work safely and courteously at all times
  • Learn the menu for each function served
  • ability to explain the major ingredients and preparation methods
  • Attend daily banquet event order meetings
  • discuss plan of action and oversee proper execution of event details
  • Oversee room set-up, beverage and food service, and general guest requests
  • Ensure events are displayed correctly on the event board
  • Check-in servers, assign stations, and delegate pre/post function duties
  • Set food service tables
  • Lead event staff to properly execute event
  • guide, coach, and provide direction as needed
  • Monitor the proper handling, storage, and security of all event equipment
  • Maintain contact with the beverage and food team to ensure complete, effective communication between food production and food service
  • Inspect table place settings, including table linen, china, glass, silverware, and condiments for correct placement and adherence to brand standards
  • Oversee clearing and post function clean-up
  • Assist Event Operations Manager in event record keeping and reporting
  • Report to work on time and in full uniform

Requirements

  • Experience in banquets/events
  • Experience in a lead or captain role preferred
  • Flexible availability is required including nights and weekends

Nice to have

Experience in a lead or captain role preferred

What we offer

  • Competitive Pay
  • Generous Paid Time Off
  • 7 Paid Holidays
  • Same-Day Pay Option
  • Hotel Discounts Worldwide
  • Comprehensive health, vision, and dental insurance
  • Flexible Spending Account
  • Group life insurance
  • Voluntary short-term and long-term disability insurance
  • 401(k) with company contribution
  • Exclusive discounts on concert tickets, theme park passes, rental cars, and more
  • Verizon wireless discount
  • Free parking in structure and easy access to public transportation
  • Complimentary and discounted food and beverage
  • Safety shoe discount
  • Company uniform
  • Deeply discounted dry clean services
  • Clean and secure locker room for personal belongings
  • Personal and professional developmental opportunities
  • classroom training, online training, and educational assistance program

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