Banquet Captain- Loveland Living Planet Aquarium

• Oversee operations of assigned areas during events
• Interact with clients and guests, as necessary
• Identifying customers’ needs and respond proactively to all of their concerns
• Ensure all event spaces, pantries, etc. are properly set and ready for each event
• Supervise and evaluate employees
• counsel, promote employee growth, efficiency, morale and teamwork
• Maintain and control high volume food and beverage inventory
• Train, educate, and enforce responsible service of alcoholic beverages
• Enforce standards for service, sanitation, and product and food quality
• Interact with co-workers to assure compliance with company service standards, inventory, and other standard operating procedures
• Conduct physical audit of inventory and product
• Follow and encourage your team to follow all safety policies and procedures, including but not limited to looking for and reporting any unsafe work conditions, and complete company-wide safety training and any additional job specific safety training
• Verification of rentals, food, supplies, beverage, etc. has been received in accordance to Event Orders, Transfers, etc.
• Work directly with Culinary in a professional and productive manner to ensure all service needs are met

• 21 years of age or older (required)
• Valid alcohol training meeting Utah requirements (required)
• Utah Food Handler’s card (required)
• Excellent organizational, written, and verbal communications and interpersonal skills
• Knowledge and experience working with a POS system
• Customer service and communication
• Fast paced problem solving
• Must be personable, proactive, and self-motivated
• Organized and ability to jump from task to task and prioritize as needed
• Ability to work under pressure and meet deadlines
• Able to adapt to change quickly
• Punctual and dependable
• Must be able to read and maintain information
• Must be able to perform simple mathematical calculations
• Must be able to speak, read, write, and understand English
• Service industry experience preferred

Service industry experience preferred