Banksperson

• Completing the Daily Equipment Check Sheet
• Deliver or collect the special assistance passengers at the aircraft door and assist with the transfer into their seat or wheelchair through safe manual handling techniques
• Carry out Customer Car Agent (CCA) duties as directed by Movement Control
• Escorting arriving and departing special assistance passengers
• Provide assistance with baggage
• Ensure that all necessary paperwork is completed legibly and submitted in a timely manner

• Full UK Driving license
• Excellent communication skills with an empathic nature
• Must be able to lift passengers in accordance with manual handling guidelines
• Demonstrate excellent customer service
• Basic IT Skills
• Demonstrate the ability to think and act quickly in emergencies or under pressure
• Have an ability to deliver succinct and clear verbal and written reports where necessary

Previous Airline &/or Airport experience

• Annual leave entitlement of 5.6 weeks
• Lifestyle Benefits – Mortgage and financial advice, vouchers for various shopping outlets and food stores, employee referral scheme
• Learning & Development – we actively encourage progression and offer various eLearning courses, progression, training whilst on site, apprenticeships, and in-house training courses
• Health and Wellbeing – Life assurance scheme, access to mental health support specialists
• Access to an Online GP for you and your dependents
• Financial support
• Discounts on hundreds of retail sites
• Employee Assistance Programme Mental health and counselling access Personal wellbeing resources 24/7 confidential helpline Retailer discounts Life assurance