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Bankruptcy Specialist

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OneMain Financial

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Location:
United States , Evansville

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Category:
Finance

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Contract Type:
Not provided

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Salary:

Not provided
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Job Description:

As a OneMain Bankruptcy Specialist you will be involved in the provision of quality service to customers and merchants. This position fields inbound calls and works to provide a satisfactory resolution based on approved strategies. Fact-finding analytical activities are required.

Job Responsibility:

  • Handle incoming calls from branch personnel, customers, and external vendors to resolve inquiries
  • Handle Trustee remittances, including balance procedures
  • Process bankruptcy notices, discharges, dismissals, reaffirmations and/or file proof of claims
  • Perform preliminary research on unidentified payments
  • Uses independent judgment to make surface decisions and resolve some situations
  • Analyzes customer and branch needs/requests and makes a determination as to the best method of resolving those issues
  • Provides analysis on unidentified payments, misapplied payments, as well as system rejects
  • Will communicate with customers, OneMain Team Members (branch, central servicing, headquarters), vendors, credit reporting agencies, attorneys and banking institutions
  • Effectively navigate systems & accurately document accounts
  • Research & resolve inquiries from internal/external customer or authorized third party
  • Process accounts requiring special handling

Requirements:

  • High School / GED Diploma
  • 2 years of call center or administrative experience
  • Strong phone, negotiation and problem-solving skills
  • Quick thinker and creative research skills
  • Ability to maintain confidentiality with sensitive information
What we offer:
  • Health and wellbeing options including medical, prescription, dental, vision, hearing, accident, hospital indemnity, and life insurances
  • Up to 4% matching 401(k)
  • Employee Stock Purchase Plan (10% share discount)
  • Tuition reimbursement
  • Paid time off (15 days’ vacation per year, prorated based on start date)
  • Paid sick leave as determined by state or local ordinance (prorated based on start date)
  • 11 Paid holidays (4 floating holidays, prorated based on start date)
  • Paid volunteer time (3 days per year, prorated based on start date)

Additional Information:

Job Posted:
April 11, 2026

Employment Type:
Fulltime
Work Type:
On-site work
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