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Banking Support Coordinator

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Loomis UK

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Location:
United Kingdom , Dunstable

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Category:
Banking

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Contract Type:
Not provided

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Salary:

26401.00 GBP / Year
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Job Description:

We are seeking a customer-focused Banking Support Coordinator to join our team. You will play a crucial role in ensuring the smooth and efficient operation of our banking services, providing exceptional customer support, addressing enquiries, and collaborating with various departments to enhance the overall customer experience.

Job Responsibility:

  • Respond promptly and professionally to customer enquiries via phone, email and chat
  • Assist with account related issues and queries
  • Support the onboarding of new ATM sites and updates to existing customers
  • Maintain internal systems, records and documentation
  • Assist with invoicing and general administrative tasks

Requirements:

  • Experience working in an administrative support role
  • Ability to manage workloads with accuracy and attention to detail
  • Strong communication skills (both written and verbal)
  • Positive attitude towards learning and development
  • Ability to adapt to changing customer needs and business environments
  • Must be able to pass criminal record, personal credit and ID checks
  • Must have verifiable 5-year employment/unemployment/educational history
What we offer:
  • 33 days holiday per year (including bank holidays)
  • Life Assurance
  • Employee Assistance Programme (EAP)
  • A safe and supportive culture
  • MyRewards – over 3000 discounts for everyday life
  • Pension scheme
  • Cycle to Work scheme
  • Full continuous training programme
  • Long service awards
  • Progression opportunities

Additional Information:

Job Posted:
January 10, 2026

Employment Type:
Fulltime
Work Type:
Hybrid work
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