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Avaloq Logo Avaloq · Banking

Banking Specialist - Client Onboarding & Offering - Expert Team

Switzerland, Bioggio · Job Posted December 23, 2025
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Job Description

As a Banking Operations Business Analyst, you will play a pivotal role in ensuring the seamless support to prospects and new clients on their journey to become an Avaloq Banking Operations customer. Your expertise will be instrumental in supporting prospective clients, onboarding new Banking Operations clients, and providing valuable consultancy to existing Avaloq clients.

Job Responsibility

  • Prospect client support: Provide in-depth insights and guidance to prospective clients regarding Banking Operations services, processes, and over-arching market considerations. Understand client needs and tailor offers based on their specific requirements
  • Onboarding new clients: Collaborate with clients during the pre-project phase to define project scope, objectives, and deliverables. Creation of Banking Operations implementation plans and timelines
  • Project execution & post go-live: Lead the onboarding process, ensuring successful implementation with a smooth transition into the run operations. You are responsible for the deliverables which include the like of workshops on process business cuts, golden copy set up, user acceptance test coordination, go-live coordination, and post implementation governance
  • Consultancy: Leverage your deep understanding of Back-office services and the financial industry to provide consultancy to on-premises, software-as-a-service and banking operations-as-a-service Avaloq clients. Assist clients in resolving operational challenges and optimizing their front, middle or back office operations
  • Meet with assigned clients when needed and perform an initial assessment of a problematic situation requiring support
  • Drafting concise reports with recommendations and solutions with attention to a client’s wishes, capabilities and limitations
  • Strategic projects: Engage in strategic initiatives aimed at improving the efficiency, quality, or customer experience within banking operations
  • Managing relationships with clients and stakeholders
  • Ensure meaningful project structure and governance, and the management of key stakeholders

Requirements

  • Banking education, Bachelor's degree or equivalent with good knowledge of financial instruments and regulatory requirements
  • 7+ years’ work experience in the banking industry
  • Excellent knowledge of Banking Operations services (e.g. Securities Operations, Cash Operations, Asset Servicing or Masterdata Management)
  • Project management skills to manage multiple tasks and prioritize workload effectively
  • Strong sense of responsibility and solutions oriented with high level of integrity and reliability
  • Excellent communication (verbal and written) and interpersonal skills with the ability to collaborate effectively with cross-functional teams and to deliver in a fast-paced environment
  • Good command of written and spoken English (any other language is a plus)
  • Strong Microsoft Office Suite skills
  • Adaptability and flexibility in case of occasional and time-limited support across locations aiming to cover specific tasks (e.g., post go-live stabilization)
  • Positive, pro-active, and can-do attitude with a high level of integrity and reliability

Nice to have

  • Project management track record
  • Strategy business development
  • German, Italian and French knowledge is a plus

What we offer

  • Annual bonus
  • Flexible working
  • Instant recognition
  • Access to Udemy for professional and personal learning
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