Banking Operations Team Lead - Claims German Market Job at N26 (Madrid)

Banking Operations Team Lead - Claims German Market

As part of the Banking Operations group be the operational anchor for Claims han...

Location

Spain , Madrid

Salary:

Not provided

N26

Expiration Date

Until further notice

Requirements

Proven experience in operations, service delivery or similar functions, with direct experience managing teams that handle complex operational cases
Demonstrated people leadership where you’ve led specialists across different disciplines, given context and alignment, and empowered team members to work directly with stakeholders
Strong track record in process governance, regulatory controls and audit readiness. Experience with outsourcing/vendor management is highly desirable
Structured, project-oriented way of working with the ability to manage multiple initiatives and deadlines concurrently. Project management experience is a plus
Professional banking qualification or degree in Finance, Economics, Business Management, or a related field, or equivalent practical experience
Excellent analytical mindset with the ability to use data for prioritisation and decision making
Deep attention to detail while keeping a clear view of the broader operational and business context
Fluent written and spoken German and English (German is essential for this role). Any other European language is a bonus
Confident stakeholder communicator with strong interpersonal skills and the ability to influence across functions

Job Responsibility

Lead, organise and develop a high-performing Claims team focused on the German market, setting priorities, allocating capacity and removing blockers
Own end-to-end Claims processes and governance: compliance, risk controls, audit readiness and up-to-date internal documentation
Define and track team KPIs / OKRs with Banking Operations leadership to measure operational readiness, quality and performance
Oversee handling of complex cases (insolvency, legal requests, edge cases), ensuring correct escalation, remediation and compliance with applicable law and internal policy
Manage relationships with outsourcing partners and external service providers
including design and deliver training, coach partners on complex case handling
Partner cross-functionally to design and implement process changes that improve customer experience and reduce risk
Lead incident analysis and root-cause investigations
propose and drive actionable, measurable workarounds and long-term fixes
Maintain and continuously improve internal documentation and playbooks to minimise audit findings and operational friction

What we offer

Accelerate your career growth by joining one of Europe’s most talked about disruptors
Employee benefits that range from a competitive personal development budget, work from home budget, discounts to fitness & wellness memberships, language apps and public transportation
As an N26 employee you will have access to a Premium subscription on your personal N26 bank account. As well as subscriptions for friends and family members
Vacation days vary depending on your location of work. Additional day of annual leave for each year of service
A high degree of autonomy and access to cutting edge technologies - all while working with a friendly team of peers of diverse nationalities, life experiences and family statuses
A relocation package with visa support for those who need it

Administrative Assistant

We are looking for a dependable Administrative Assistant to support daily office...

Location

United States , Brooklyn

Salary:

Not provided

Robert Half

Expiration Date

Until further notice

Requirements

Experience providing administrative support in an office-based environment
Ability to handle inbound calls professionally and communicate clearly with internal and external contacts
Strong data entry skills with close attention to detail and accuracy
Comfortable performing receptionist and front-desk responsibilities in a fast-paced setting
Proficiency with standard office procedures and general administrative tasks
Strong organizational skills with the ability to manage multiple priorities effectively

Job Responsibility

Manage day-to-day administrative support tasks to help maintain an efficient and well-organized office environment
Receive and direct inbound phone calls in a courteous manner, ensuring messages are relayed accurately and promptly
Welcome visitors and provide front-desk assistance while maintaining a positive first impression of the office
Enter, update, and verify information in office records and databases with a high level of accuracy
Prepare, organize, and maintain files, correspondence, and general administrative documents for easy access and compliance
Coordinate routine office activities such as scheduling, supply tracking, and basic operational follow-up
Assist team members with clerical duties and other administrative needs to support daily business functions

What we offer

medical
vision
dental
life and disability insurance
401(k) plan

Surveillance Investigator

The Surveillance Investigator will perform discreet mobile and stationary survei...

Location

United States , Phoenix

Salary:

Not provided

Allied Universal®

Expiration Date

Until further notice

Requirements

High school diploma or equivalent
Post offer, must be able to successfully complete the Allied Universal Investigations' training/orientation course
Minimum of one (1) year of verifiable work experience, preferably involving investigations or other protective service-related field
Flexibility to work varied and irregular hours/days including weekends and holidays
Ability to type reports in Microsoft Word format with minimal grammatical and punctuation errors
Proficient in utilizing laptop computers, video cameras and cell phones
Capable of maintaining focus and multitasking effectively in a dynamic environment
Demonstrated ability to manage stressful situations with composure and professionalism
Ability to work in a very independent environment
Must possess a valid driver's license with at least one year of driving experience

Job Responsibility

Conduct independent investigations of insurance claims across a range of coverage types, including workers’ compensation, general liability, property and casualty, and disability
Utilize various surveillance techniques and equipment to monitor subjects covertly
Document and report observations, activities, and any relevant information in a clear and concise manner
Collaborate with other investigators and law enforcement agencies as needed to gather information and coordinate efforts
Maintain confidentiality and adhere to legal and ethical standards in conducting surveillance operations

What we offer

Medical, dental, vision, basic life, AD&D, retirement plan and disability insurance
Seven paid holidays annually, sick days available where required by law
Vacation time offered at an initial accrual rate of 3.08 hours biweekly

Fulltime

Lease Administrator

Seeking an experienced Lease Administrator for a fully remote, 6-month contract ...

Location

United States , Rutherford

Salary:

Not provided

Robert Half

Expiration Date

Until further notice

Requirements

2–4+ years of lease administration experience
Experience with CoStar, Visual Lease, ManagePath, or similar platforms
Strong lease abstraction and lease review skills
Advanced attention to detail and organizational abilities
Proficiency in Excel and reporting
Excellent communication and problem-solving skills
Demonstrated experience in property accounting within the real estate or property management sector
Working knowledge of Yardi software for accounting, reporting, and property-level financial management
Hands-on experience with month-end close activities, including reconciliations and journal entry preparation
Solid understanding of accrual accounting and general ledger maintenance

Job Responsibility

Abstract and review commercial lease documents
Maintain lease data within lease administration systems
Review invoices, rent forecasts, CPI calculations, and operating expense reconciliations
Resolve landlord and client inquiries
Prepare client reports and ensure data accuracy across multiple accounts
Support lease administration projects and process improvements

What we offer

medical
vision
dental
life and disability insurance
401(k) plan

Fulltime

Customer Service Manager

We are looking for an experienced Customer Service Manager to lead a high-perfor...

Location

United States , Fairfield

Salary:

Not provided

Robert Half

Expiration Date

Until further notice

Requirements

At least 3 years of experience leading or managing customer service teams, preferably within a fast-paced business setting
Demonstrated success in supervising staff, setting expectations, and improving individual and team performance
Strong judgment and problem-solving ability, with the confidence to make sound decisions in challenging situations
Clear verbal and written communication skills with the ability to work effectively across departments
Experience using customer service or CRM platforms such as Salesforce, Zendesk, or similar systems
Ability to organize competing priorities, manage workflow effectively, and deliver consistent results
Background in call center support, customer account coordination, scheduling, or related service operations is highly valued

Job Responsibility

Lead the daily work of the customer service function, ensuring coverage, accountability, and dependable service delivery across all customer touchpoints
Assign priorities across the team, review performance outcomes, and take timely action to keep response quality and service standards on track
Coach, mentor, and develop representatives through regular feedback, structured training, and ongoing support that improves engagement and retention
Manage complex customer matters and escalated concerns, guiding issues through to resolution while protecting a positive customer experience
Analyze recurring service challenges and customer feedback to identify root causes and introduce preventive solutions
Refine support processes and workflows to improve efficiency, accuracy, and overall service quality
Monitor operational measures such as responsiveness, resolution effectiveness, and customer satisfaction, and share results with leadership
Work closely with operations, sales, and other internal partners to align service efforts with broader business goals
Maintain reliable documentation of customer communications, case activity, and service-related data within company systems

What we offer

Medical
vision
dental
life and disability insurance
401(k) plan

Fulltime

Surveillance Investigator

Allied Universal® is hiring a Surveillance Investigator. The Surveillance Invest...

Location

United States , Harrisburg

Salary:

Not provided

Allied Universal®

Expiration Date

Until further notice

Requirements

High school diploma or equivalent
Post offer, must be able to successfully complete the Allied Universal Investigations' training/orientation course
Minimum of one (1) year of verifiable work experience, preferably involving investigations or other protective service-related field
Flexibility to work varied and irregular hours/days including weekends and holidays
Ability to type reports in Microsoft Word format with minimal grammatical and punctuation errors
Proficient in utilizing laptop computers, video cameras and cell phones
Capable of maintaining focus and multitasking effectively in a dynamic environment
Demonstrated ability to manage stressful situations with composure and professionalism
Ability to work in a very independent environment
Must possess a valid driver's license with at least one year of driving experience

Job Responsibility

Conduct independent investigations of insurance claims across a range of coverage types, including workers’ compensation, general liability, property and casualty, and disability
Utilize various surveillance techniques and equipment to monitor subjects covertly
Document and report observations, activities, and any relevant information in a clear and concise manner
Collaborate with other investigators and law enforcement agencies as needed to gather information and coordinate efforts
Maintain confidentiality and adhere to legal and ethical standards in conducting surveillance operations

What we offer

Medical, dental, vision, basic life, AD&D, retirement plan and disability insurance
Seven paid holidays annually, sick days available where required by law
Vacation time offered at an initial accrual rate of 3.08 hours biweekly
Auto and travel allowances

Fulltime

Assistant Manager

We want you to join our team as an Assistant Manager. If you have the desire to ...

Location

United States of America , Little Falls

Salary:

15.50 - 19.50 USD / Hour

Circle K

Expiration Date

Until further notice

Requirements

Leading a team of employees/management
Recruiting, interviewing, and hiring
Delegation and follow-up
Teaching and motivating others
Planning and organizing
Communicating your plans and ideas
Cash-handling and bookkeeping
Problem solving
Advocating and empathizing
Safety and Security

Job Responsibility

Assist the Store Manager with oversight of the Stationstore operations
Help with hiring, supervising and working with the staff to accomplish daily tasks, bookkeeping and merchandising
Help to maintain our high standards and provide fast and friendly service to our customers
Provide regular and predicable onsite attendance
Execute the food program

What we offer

Medical, Vision, Dental, & Life Insurance/Short & Long Term Disability
Flexible Schedules
Weekly Pay
Paid Vacations
Large, Stable Employer
Fast Career Opportunities
Work With Fun, Motivated People
Task Variety
Paid Comprehensive Training
401K With a Competitive Company Match

Senior Accountant

A local government agency is seeking a Senior Accountant for a contract assignme...

Location

United States , Gaithersburg

Salary:

Not provided

Robert Half

Expiration Date

Until further notice

Requirements

4 plus years of general ledger experience and an undergraduate degree in accounting

Job Responsibility

Preparing financial statements
Maintaining and reconciling accounts
Assisting with journal entries
Assisting with budgeting and forecasting
Ensuring all accounting tasks and financial records comply with generally accepted accounting principles

What we offer

medical, vision, dental, and life and disability insurance
enrollment in company 401(k) plan

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Banking Operations Team Lead - Claims German Market

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Banking Operations Team Lead - Claims German Market

Banking Operations Team Lead - Claims German Market

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