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Robert Half Logo Robert Half · Banking

Banking Operations Specialist

United States, West Roxbury · Job Posted May 15, 2026
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Job Description

We are looking for a detail-oriented Banking Operations Specialist to join a team in West Roxbury, Massachusetts. This contract opportunity with potential for a permanent role is ideal for someone with a strong background in audit and banking compliance who can support accurate financial operations and maintain effective control processes. The role will focus on reconciliations, close activities, complaint-related case oversight, and audit readiness in a regulated banking environment.

Job Responsibility

  • Perform account and bank reconciliations to verify accuracy, resolve discrepancies, and support daily operational integrity
  • Assist with month-end, quarter-end, and year-end closing activities by preparing documentation and ensuring financial records are complete
  • Monitor compliance with SOX and banking control requirements, helping maintain consistent audit support across operational processes
  • Review complaint handling workflows and case records within management and case tracking systems to ensure proper documentation and timely follow-up
  • Support audit activities by gathering records, organizing evidence, and responding to requests from internal and external reviewers
  • Maintain general ledger accuracy through careful review, issue identification, and coordination with relevant teams to correct exceptions
  • Track operational issues and contribute to process improvements that strengthen controls, reporting quality, and regulatory adherence

Requirements

  • 3+ years of experience in banking operations, audit support, compliance, or a related financial environment
  • Working knowledge of SOX requirements and banking compliance standards
  • Experience with account reconciliation, bank reconciliations, and general ledger review
  • Familiarity with month-end, quarter-end, and year-end close processes
  • Ability to manage documentation accurately within complaint handling, case management, or similar operational systems
  • Strong analytical skills with the ability to identify inconsistencies and investigate variances
  • Excellent organizational and communication skills, with the ability to work effectively in a regulated setting

What we offer

  • medical
  • vision
  • dental
  • life and disability insurance
  • 401(k) plan
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