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Customer Service & Operations Officer | Big 4 Bank. Location: Parramatta (Hybrid workflow after training). Contract: 12-Month Contract. Hours: Monday – Friday, 9:00 AM – 6:00 PM. Are you a sharp, energetic, and detail-oriented professional looking to launch your career within Australia’s booming financial sector? We are currently seeking enthusiastic, dynamic individuals who thrive in fast-paced environments to join the Corporate & Institutional Banking Operations division of a Big 4 Bank. If you are smart, incredibly organised, and passionate about delivering an exceptional customer experience, this is the perfect career springboard for you!
Job Responsibility
Customer service excellence handling inbound and outbound calls with business customers
Data entry and administration using banking systems
Workflow prioritization managing multiple tasks
Collaborative teamwork with team members and business partners
Compliance and integrity adhering to banking protocols and regulatory requirements
Requirements
Customer-first mindset
Strong prioritization and time management
Great IT skills
Meticulous attention to detail
Collaborative attitude
Customer service experience
Nice to have
Exposure to internal databases
What we offer
Big 4 Bank footprint gaining invaluable experience