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The Senior Banking Operations Representative will play a crucial role in analyzing and executing the Business Banking Loan process. This position requires a university degree in Accounting or Commerce and 0-2 years of experience in Banking BPO. Strong communication skills in English are essential for effective client interaction. The candidate will ensure compliance with standard operating procedures and participate in training programs to enhance their skills.
Job Responsibility:
Analyze and execute the Business Banking Loan process by understanding Standard operating Procedures
Interpret the request received related to Business Banking loan processing and capture the information into appropriate application
Adhere to all appropriate and agreed standardized processes and procedures
Provide narrative in English language to include proper grammar and sentence structure
Review and keep up to date and fully abide by the process operational and administrative procedures and ensure process compliance
Participating in training programs based on business needs
Attending team meetings or customer calls
Requirements:
0 - 2 Years of experience in Banking BPO is preferred
University degree or equivalent that requires 3+ years of formal studies of the Accounting & Commerce Graduates
Ability to work scheduled shifts
Ability to communicate (oral/written) effectively in English to exchange information with our client