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Banking Operations Senior Representative

India, Noida Employment contract · Job Posted May 04, 2026
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Job Description

The Senior Banking Operations Representative will analyze and execute the Business Banking Loan process, ensuring compliance with standard operating procedures. The role requires effective communication skills to interact with clients and participate in training programs. A university degree in Accounting or Commerce is required, along with 0-2 years of experience in Banking BPO. Join us to enhance your career in banking operations!

Job Responsibility

  • Analyze and execute the Business Banking Loan process by understanding Standard operating Procedures
  • Interpret the request received related to Business Banking loan processing and capture the information into appropriate application
  • Adhere to all appropriate and agreed standardized processes and procedures
  • Provide narrative in English language to include proper grammar and sentence structure
  • Review and keep up to date and fully abide by the process operational and administrative procedures and ensure process compliance
  • Participating in training programs based on business needs
  • Attending team meetings or customer calls

Requirements

  • 0 - 2 Years of experience in Banking BPO is preferred
  • University degree or equivalent that requires 3+ years of formal studies of the Accounting & Commerce Graduates
  • Ability to work scheduled shifts
  • Ability to communicate (oral/written) effectively in English to exchange information with our client.
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Until further notice
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Location
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  • Perform unwrapping of the shareholder details or the entities involved in the company
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  • Ensures accurate and timely completion of transactions to meet or exceed client SLAs
  • Identify and resolve both regular and non-routine problems or escalate to Team Leader/Line Manager/Unit Head
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Expiration Date
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  • 0-18 months of relevant experience
  • Basic understanding of the KYC/CDD domain
  • Ability to understand moderately complex transactions
  • Ability to understand and interpret source documents
  • Detail-oriented
  • ability to organize and multi-task
  • Ability to make decisions
  • Required computer skills: must have experience with data entry and word processing, possess a working knowledge of MS Office applications, and understand how to navigate through web-based applications
Job Responsibility
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  • Perform unwrapping of the shareholder details or the entities involved in the company
  • Conduct investigations, collect data, compile documentation and evidence, maintain accurate and detailed notes
  • Ensure accurate and timely completion of reporting to clients
  • Ensures accurate and timely completion of transactions to meet or exceed client SLAs
  • Identify and resolve both regular and non-routine problems or escalate to Team Leader/Line Manager/Unit Head
  • Observe the highest degree of confidentiality in the handling of information received in the course of their responsibilities
  • Uses established tools and procedures to solve task-related problems: Fact finding, Information search and gathering, Verifying data, Compilation
  • Recognizes when there is insufficient information and brings problems to the attention of TL/Manager
  • Monitors and tracks resolution of issues
  • Fulltime
Read More
Arrow Right

Banking Operations Senior Representative

The Senior Banking Operations Representative will analyze and execute the Busine...
Location
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India , Noida
Salary
Salary:
Not provided
nttdata.com Logo
NTT DATA
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • 0 - 2 Years of experience in Banking BPO is preferred
  • University degree or equivalent that requires 3+ years of formal studies of the Accounting & Commerce Graduates
  • Ability to work scheduled shifts
  • Ability to communicate (oral/written) effectively in English to exchange information with our client.
Job Responsibility
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  • Analyze and execute the Business Banking Loan process by understanding Standard operating Procedures
  • Interpret the request received related to Business Banking loan processing and capture the information into appropriate application
  • Adhere to all appropriate and agreed standardized processes and procedures
  • Provide narrative in English language to include proper grammar and sentence structure
  • Review and keep up to date and fully abide by the process operational and administrative procedures and ensure process compliance
  • Participating in training programs based on business needs
  • Attending team meetings or customer calls
  • Fulltime
Read More
Arrow Right