Banking Operations Senior Representative Job at NTT DATA (Chennai)

Senior Banking Wire Operations Representative

Join a team that puts its People First! As a member of the First American family...

Location

United States , Santa Ana

Salary:

26.21 - 34.95 USD / Hour

First American Financial

Expiration Date

Until further notice

Requirements

High School Diploma or equivalent, Bachelors preferred
3-5 years of experience in heavy volume wire operations required
4-6 years experience in a Financial Institution or Banking operations environment preferred
Experience using banking platform systems
Knowledge of funds transfer payment process including but not limited to: Fedwire, SWIFT, OFAC, and general banking procedures
Strong verbal, listening and written communication
Ability to work effectively in a multi-task, high-volume environment
Self-motivated and results- oriented
High degree of patience and problem management techniques to resolve problems
Good organizational skills with the ability to multi-task, prioritize and follow up

Job Responsibility

Working the wire transfer system queues to keep large volumes of high dollar funds flowing quickly and accurately and in compliance with federal regulations
Application/general ledger balancing and reconciliation
Research and clear Fed adjustments and other out of balance conditions
Researching and clearing customer out of balance issues
Process incoming and outgoing ACH files and processing returns and exceptions
Processing un-posted transactions and returned deposited items
Processing and reconciling positive pay exceptions
Other miscellaneous duties assigned by the Operations Supervisor

What we offer

medical
dental
vision
401k
PTO/paid sick leave
employee stock purchase plan

Fulltime

Senior Group Manager Agency Lending Operations

The successful candidate will be responsible for Operational Service supporting ...

Location

United Kingdom , London

Salary:

Not provided

Citi

Expiration Date

Until further notice

Requirements

Relevant senior experience in an Operational management environment
Agency Lending/Middle Office Operations experience
Experience in leading client centric/focused teams
Experience in leading global and regional teams across multiple time zones
Experience in managing financials and resources associated to a global function
Problem solving, process improvement, self-starter and results oriented
Experience in dealing/managing clients whilst representing an Operational function
Local regulatory and compliance familiarity
Strong analytical skills

Job Responsibility

Operational Service supporting the Agency Securities Lending Business
Support driving strategy across operational process
Partnering with Technology to ensure client experience meets highest standard
Contribution to cost and productivity targets
Driving standardized global service to support organic growth and New Business
Ensuring diverse and high calibre resource pool
Ensure continuity across regional construct
Provide senior escalation for aspects of Agency Securities Lending Operation
Represent Agency Securities Lending Operation at internal/external forums
Support Product/Business at Client meetings

What we offer

Generous holiday allowance starting at 27 days plus bank holidays
Discretional annual performance related bonus
Private medical insurance packages
Employee Assistance Program
Pension Plan
Paid Parental Leave
Special discounts for employees, family, and friends
Access to learning and development resources

Fulltime

Senior Tax Operations Expert

We are seeking a detail oriented and solutions-driven senior tax operations expe...

Location

United Kingdom , London

Salary:

Not provided

Citi

Expiration Date

Until further notice

Requirements

A good track record of experience in tax operations, indirect tax compliance, or regulatory reporting in financial services
Working knowledge of UK and Europe VAT regulations, understanding of EU e-invoicing, ViDA or SAF-T frameworks is a plus
Familiarity with U.S. client tax documentation (W-8, W-9) and FATCA requirements
Proven track record of managing cross border teams and working with global tax, legal, finance and technology partners
Hands on experience with tax audits, remediation programs and process risk management
Knowledge about the Double Tax Treaty Agreements, International Taxation, Custody Operations, Relief at source and reclaim
Senior to advanced level experience in a related role with appropriate experience in people management preferred
Strong multi-tasking, organizational and time management skills with experience in continuously following up with various stakeholders and execution teams
Ability to take initiative, self-motivate and consistently demonstrate a results-driven mindset
Strong analytical skills with the ability to conduct detailed analyses of complex tax processes

Job Responsibility

Manage client tax operations across the UK, EMEA cluster, including accurate tax reconciliations and reporting
Ensure compliance with local tax legislations and internal polices
Liaise with in-country corporate tax and legal teams to operationalize new or changing VAT/GST rules
Assist in the interpretation and implementation of regulatory requirement such as EU ViDA, SAF-T, and local e-invoicing mandates
Govern tax operations services provided by shared service centers (CSC), ensuring consistent standards, service quality and strong control frameworks
Represent the region in global tax governance forums, driving alignment with enterprise tax strategies
Partner with local corporate tax & finance teams to monitor, interpret and operationalize changes in VAT/GST legislations
Engage with local tax authorities, manage operational audits, and oversee regulatory submission and inquires
Collaborate with cross functional stakeholders (Finance, product, tech, legal) to drive digital tax transformation and enhance process efficiency
Identify, assess, and mitigate operational and tax risks through proactive controls, timely escalations and remediation efforts

What we offer

Exposure to a wide range of internal stakeholders as well as to senior management
Excellent global career growth opportunities
International and multicultural work environment
Management supporting balanced and agile work (flexible working hours, home office)
A chance to make a difference with various affinity networks and charity initiatives
Attractive benefits package

Fulltime

Senior Group Manager Agency Lending Operations

The successful candidate will be responsible for Operational Service supporting ...

Location

Ireland , Dublin

Salary:

Not provided

Citi

Expiration Date

Until further notice

Requirements

Relevant senior experience in an Operational management environment, preferably with Agency Lending/Middle Office Operations experience
Experience in leading client centric/focused teams with strong background in building Service capabilities instead of query management capabilities
Experience in leading global and regional teams, across multiple time zones, including large matrix organizations
Experience in managing financials and resources associated to a global function
Problem solving, process improvement, self-starter and results oriented
Experience in dealing/managing clients whilst representing an Operational function
Local regulatory and compliance familiarity to drive processes and perform according to country procedures and standards
Strong analytical skills – the ability to analyse processes and systems, evaluate data, and identify process improvements

Job Responsibility

Service Level Compliance- 100% service level compliance across all functions, in line with both external contractual agreement as well as internal Product/Business expectation
Financial Management for ASL Client Delivery, ensuring that the department manages cost targets as well as resource management
Standardization of service offering across all Operational functions, ensuring that the Client Experience is 'One Custody' globally
Simplify technology across the group, with key focus on client query tooling and reporting
Drive Citi initiatives aimed at reducing the high level of touch points and queries within the Bank related to Custody processes
Continually review and enhance the Client Delivery processes in partnership with the Functional Heads and direct management team to drive positive client experience
Support the execution of any associated Location Strategy activities, ensuring that Operations remains fully compliant with all aspects of Send/Receive site requirements, whilst ensuring suitable training material and post go live support is robust and executed
Collaborate with the Productivity Office to assess and support opportunities to reduce inefficiency within the Function
Promptly recognize and act on gaps within the process control framework to ensure that the control steps across the lifecycle of the process are relevant, documented and understood within the process teams
Identify business opportunities to increase share of wallet

What we offer

Generous holiday allowance starting at 27 days plus bank holidays
increasing with tenure
A discretional annual performance related bonus
Private medical insurance packages to suit your personal circumstances
Employee Assistance Program
Pension Plan
Paid Parental Leave
Special discounts for employees, family, and friends
Access to an array of learning and development resources

Fulltime

Framework And Governance Senior Officer

The Framework and Governance Senior Officer is part of the Global Framework and ...

Location

United Kingdom , Belfast

Salary:

Not provided

Citi

Expiration Date

Until further notice

Requirements

Seasoned professional operating within the Banking, Finance or related consulting role
Proven experience in risk management with the ability to demonstrate a comprehensive understanding of Compliance and Operational Risk Management Frameworks
Strong understanding of Independent Assurance subject matters
Demonstrated ability of establishing internal strategies, procedures and processes to adhere to risk management frameworks
Knowledge of Compliance laws, rules, regulations, risks and typologies
Outstanding communication and influencing skills through all levels of the organisation
Exceptional relationship management skills
must be able to address and resolve conflict while maintaining relationships
Ability to effectively communicate complex topics to a broad audience
Strong analytical skills, including the ability to filter, prioritize and validate potentially complex material from multiple sources

Job Responsibility

Establishing internal processes and procedures to ensure TCCORO’s effective delivery of Operational Risk Management responsibilities
Oversight and coordination of TCCORO’s Global Assurance Program, partnering with execution teams, providing ongoing governance to ensure a best in class Monitoring & Testing program
Liaising with TCCORO’s Executive Management Team to ensure the effective delivery of the Independent Senior Operational Risk Managers mandate
Representing TCCORO in central working groups to ensure ongoing adherence to central framework components
Ongoing communication and training of central program/framework requirements
Preparing communications and reports, and developing associated presentations for senior management, stakeholders, and regulatory engagements where required
Executes ad-hoc activities for the TCCORO organization, including but not limited to: researching and drafting materials for presentations of deep dives into selected topics, coordinating deliverables related to audit/regulatory inquiries, and maintaining associated data for executive reporting
Appropriately assesses risk when business decisions are made, demonstrating knowledge for the firm's reputation and safeguarding Citigroup, its clients, and assets, by driving compliance with applicable laws, rules, and regulations, adhering to Policy, and applying sound ethical judgment

What we offer

Working in an international environment in one of the greatest financial institutions worldwide
An enjoyable and challenging learning path, which leads to a deep understanding of Citi’s products and services
Competitive salary and social benefits (medical care, multisport, life insurance, award-winning pension plan, holiday allowance, hybrid work model, paternity/maternity scheme, award/recognition system, very lucrative employee referral program, and other)
Consideration for a yearly bonus
International projects in a culturally diverse and dynamic environment as well as learning top quality organizational culture
A supportive workplace for professionals returning to the office from childcare leave
Abundance of internal job opportunities locally and globally

Fulltime

Reference Data Services Sr Manager

The Reference Data Services Sr Manager accomplishes results through the manageme...

Location

Philippines , City of Taguig

Salary:

Not provided

Citi

Expiration Date

Until further notice

Requirements

6 to 10 years work experience, preferably in banking operations
3 to 5 years of experience managing a team
well-developed management skills and relevant experience managing operational functions
project management experience an advantage
amenable to nightshift

Job Responsibility

Manages complex and highly varying issues with significant potential impact on multiple operations' areas, with full management responsibility for one or more teams
lead projects, resolves escalated operations' issues and/or offer solutions at an advanced level
liaises with multiple Operations teams/departments
serves as analytical and/or procedural expert, representing a unit or team on cross functional processes or project deliverables
keeps abreast of the organization's operational procedures and best practices in business strategy and process/quality improvements, using such knowledge to recommend customized business solutions to internal clients
serves as subject matter expert in business, planning and analysis for operations area supported
acts as advisor or coach to new or lower level personnel on operational processes/procedures across multiple functions and/or departments
responsible managing overall resource management and allocation of work for assigned operations area for multiple teams/projects
influences and negotiates with senior leaders (across functions)
may communicate with external parties

What we offer

Global benefits
diversity programs
professional development opportunities

Fulltime

KYC Operations Lead Analyst

The KYC Operations Lead Analyst role is responsible for leading AML monitoring, ...

Location

United Kingdom , Belfast

Salary:

Not provided

Citi

Expiration Date

Until further notice

Requirements

Extensive KYC work experience
Bachelor's degree/University degree or equivalent experience
Strong leadership and communication skills
Solid understanding of the banking industry and its specific challenges
Knowledge of EU country regulations and reporting obligations
Effective planning, risk management and stakeholder management
Proficient in Microsoft Excel and PowerPoint
Previous project management experience desired

Job Responsibility

Serve as primary point of contact for Know Your Client (KYC), representing KYC in various governance forums
Assist with assessing regulatory reporting requirements for client legal entities and liaise with internal Compliance personnel on the application of KYC policy
Responsible for the tracking and reporting of workstreams relating to country specific regulatory requirement
Interact with internal stakeholders on AML-related risk issues
Prepare client-specific KYC-related analyses, as required
Operate with a limited level of direct supervision
Exercise independence of judgement and autonomy
Act as SME to senior stakeholders and/or other team members
Appropriately assess risk when business decisions are made

What we offer

Generous holiday allowance starting at 27 days plus bank holidays
increasing with tenure
A discretional annual performance related bonus
Private medical insurance packages to suit your personal circumstances
Employee Assistance Program
Pension Plan
Paid Parental Leave
Special discounts for employees, family, and friends
Access to an array of learning and development resources

Fulltime

Process Re-engineering Manager

The Process Re-engineering Manager in Markets Operations is accountable for mana...

Location

Japan , Tokyo

Salary:

Not provided

Citi

Expiration Date

Until further notice

Requirements

10+ years experience in Markets Operations
Subject Matter Expertise in Equities and/or Fixed Income Operations is preferred
Advanced level experience in a related role with extensive experience in business, functional and people management
Experience delivering re-engineering in a complex, multi-national banking environment
Knowledge of re-engineering tools, principles and application
Ability to lead and motivate diverse teams in multiple locations, including senior managers
Consistently demonstrates clear and concise written and verbal communication
Thorough project planning and presentation skills
JSDA Class 1 Sales Representative Qualification - Mandatory
JSDA Internal Control Officer Qualification - Preferred

Job Responsibility

Responsible for scoping, directing & managing a portfolio of process improvement/reengineering projects within Markets Operations
Develop and executes influencing strategies to build & increase buy-in and business leadership support
Accountable for achieving measurable and sustainable operational efficiency results, and consequently, financial benefits
Accountable for staff's bench strength
provides technical expertise, and overall expert advice
Interface with business, key stakeholders, champions & reengineering leadership
Proactively communicates with senior leadership
Identify potential re-engineering targets based on priorities for the management and global strategy
Engage senior process owners for each project, locally or globally as required
Shape large re-engineering programmes of projects, define business cases and gain stakeholder buy in for projects

Fulltime

Banking Operations Senior Representative

NTT DATA

Location:
India , Chennai

Category:
Banking

Contract Type:
Not provided

Salary:

Job Description:

Job Responsibility:

Requirements:

Additional Information:

Job Posted:
January 24, 2026

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January 24, 2026