Banking Operations Assistant, HSBC

HSBC

Location:
China, Guangzhou

Category:
Banking

Contract Type:
Employment contract

Salary:

Not provided

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Job Description:

Digital Business Services (DBS) - HSBC Digital Business Services provides essential operational and technical support to global businesses, helping improve customer service and efficiency.

Job Responsibility:

Deliver banking account’s operations service per agreed Service Level Agreement
fulfill internal and external operation requirements accurately and timely
comply with all relevant internal instructions and external regulatory requirements
good customer services mindset
deliver high team-work spirit with proficient interpersonal skills
file the department related documents in a systematic order and ensure all account related documents and other internal records are in order

Requirements:

Bachelor degree or above, working experience in operations field is preferable
demonstrate proactive attitude and able to work under pressure and have a ability to solve the problem with efficiency and meticulous to details
self-disciplined, motivated and well-organized, being able to work under pressure
maintain high level interpersonal skills with good customer services mindset
be proficient in business English reading and writing as well as being fluent in spoken English and Mandarin
adapt to mobilized-working arrangements per team’s resource plan and allocation
be proficient to use MS Office applications, such as Outlook Express, Excel, Word, PowerPoint

What we offer:

continuous professional development
flexible working
opportunities to grow within an inclusive and diverse environment

Additional Information:

Job Posted:
May 12, 2025

Expiration:
June 09, 2025

Employment Type:

Fulltime

Work Type:

On-site work

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Banking Operations Assistant

HSBC

Location:China, Guangzhou

Category:Banking

Contract Type:Employment contract