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NTT DATA Logo NTT DATA · Banking

Banking Operations Analyst

India, Chennai · Job Posted May 27, 2026
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Requirements

  • Perform in-depth reviews of credit applications for SME / Corporate customers
  • Evaluate financial models, financial statements, borrower profiles, cash-flow summaries, borrower repayment capacity
  • Validate internal credit ratings, risk grades, and credit structures for accuracy
  • Conduct comprehensive reviews of loan accounts to assess account conduct, repayment trends, and compliance with sanctioned terms
  • Analyze utilization patterns, covenant compliance, documentation completeness, and collateral sufficiency
  • Support internal audit, regulatory inspections, remediation actions, and quality assurance exercises
  • Prepare and maintain high-quality credit review documentation that meets regulatory standards and Standard operating procedure
  • Support periodic portfolio reviews and Onshore Relationship Manager in assessing creditworthiness using internal rating models and risk scoring tools
  • Review and keep up to date, and fully abide by the process operational and administrative procedures and ensure process compliance
  • Review adherence to internal credit policies and underwriting standards
  • Recommend improvements to credit frameworks, rating methodologies, and control processes
  • Assist in developing checklists, review templates, and workflow enhancements
  • Guide junior analysts in performing credit review analysis
  • Allocate workloads, ensure timely completion of reviews, and maintain high-quality execution
  • Conduct performance reviews, identify skill gaps, and build capability within the team
  • Leads team in the achievement of project milestones and team goals
  • To oversee the day-to-day activities of a group of employees
  • Coaches, motivates and guides team members
  • Utilizes best practice processes around work assignments, Project management and quality of output while maximizing overall team's performance
  • To improve efficiency, quality and services of ongoing projects/processes
  • Significant portion of time still spent on performing work of the team
  • Regularly review the work of team members
  • Identifies opportunities for improvement
  • recommends possible training opportunities
  • Ensures team is meeting or exceeding contractual and service level obligations to customers
  • Collects customer's needs and translates to appropriate solutions
  • Interacts with customers and internal departments to resolve issues
  • Ensures accurate and timely processing of transactions to meet and exceed customer SLA
  • Acting as the Subject Matter Expert for the team
  • Conducting & leading the training programs based on business needs
  • Attending team meetings and customer calls to gather feedback and updates
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