Banking Fraud Analyst Job at Robert Half (Chicago)

Fraud Analyst

Step into the role of Fraud Analyst at Barclays, where you'll provide first-clas...

Location

India , Noida

Salary:

Not provided

Barclays

Expiration Date

Until further notice

Requirements

Delivering exceptional customer service through multiple channels such as chat, email, and phone while resolving complex queries
Collaborating with internal teams to align and improve customer care processes and provide feedback for enhancements
Investigating and resolving customer inquiries related to bank products and services, including transactions and account issues
Preparing and presenting reports on customer performance and insights to senior stakeholders
Identifying industry trends and implement best practices to enhance efficiency and overall customer experience
Strong understanding of backend operations with the ability to manage and streamline internal processes
Experience in fraud operations, including identifying suspicious patterns and preventing fraudulent activities
Proficiency in scan detection techniques to quickly flag and investigate anomalies
Knowledge of chargeback processing, ensuring accurate assessment, documentation, and resolution of disputes
risk and controls

Job Responsibility

Provision of customer service through various communication channels including chat, email and phone
Execution of customer service requirements to resolve more complex, specific customer needs, and give a unique, personalised resolution for each case
Collaboration with teams across the bank to align and integrate customer care processes
Identification of areas for improvement to provide recommendations for change in customer care processes and provide feedback and coaching for colleagues on these highlighted areas
Development and implementation of customer care procedures and controls to mitigate risks and maintain efficient operations
Resolution of specific customer inquiries and issues related to the bank’s products and service, including account balances, transactions and payments
Development and execution of reports and presentations on customer care performance and communicate findings to internal senior stakeholders
Identification of industry trends and developments to implement best practice to improve customer care efficiency and effectiveness
To meet the needs of stakeholders/ customers through operational excellence and customer service
Perform prescribed activities in a timely manner and to a high standard

What we offer

modern workspaces, collaborative areas, and state-of-the-art meeting rooms
wellness rooms
on-site cafeterias
fitness centers
tech-equipped workstations
flexible working arrangements
hybrid working

Fulltime

Fraud Risk Intmd Analyst

The Fraud Risk Intmd Analyst is a developing professional role requiring analyti...

Location

Mexico , Ciudad De Mexico

Salary:

Not provided

Citi

Expiration Date

Until further notice

Requirements

2-5 years previous experience in Fraud, Customer Services or Banking Operations
Bachelor’s/University degree or equivalent experience
Analytical thinking and knowledge of data analysis tools and methodologies
Developed communication and diplomacy skills
Attention to detail when making judgments and recommendations based on the analysis of factual information
Professional judgment when interpreting data and results
Systematic problem-solving and communicable explanation skills

Job Responsibility

Manages the Fraud Investigation team and their overall effectiveness
Ensures day-to-day Operations are performed according to agreed Service Level Agreements
Maintains an effective complaint case management system
Minimizes defects and operational losses and tracks metrics for performance measurement
Drives initiatives to enhance client experience and improve operating efficiency
Closely monitors service level indicators
Performs sampling on suspicious transactions/accounts
Appropriately assesses risk when business decisions are made
Applies professional judgment to ensure transparency and compliance

What we offer

Equal opportunity employer
Compliance with applicable laws, rules, and regulations
Accessibility support for persons with disabilities

Fulltime

AVP - SOC Cyber Fraud Analyst

The Security Operations Center Cyber Fraud Analyst is an intermediate level posi...

Location

Singapore , Singapore

Salary:

Not provided

Citi

Expiration Date

Until further notice

Requirements

Ability to communicate effectively both orally and in writing
Strong knowledge of current Cyber Fraud trends including common Account Takeover techniques and banking malware
Deep understanding of Intrusion Detection analysis (TCP/IP, packet level analysis) as well as Application Layer Protocols (HTTP)
Advanced understanding of various operating systems (Windows/UNIX), and web technologies (focusing on Internet security)
Knowledge of cutting-edge threats and technologies affecting Web Applications
Experience with Big Data Technologies, ETL Tools, Data Warehouse and Business Intelligence technologies is preferred
Experience with any scripting language and Splunk is a plus
Experience with vulnerability assessment as well as penetration testing or forensic analysis fields is a plus
Certifications from EC-Council, GIAC, (ISC)² are preferred [CISSP, CEH, GCIA, GWAPT and CFE]
5-8 years of relevant experience in Cyber Fraud or SOC

Job Responsibility

The analyst performs monitoring, research, assessment and analysis of Digital Fraud Attacks leveraging various Security Event Monitoring platforms including Web Threat Detection, Real Time Fraud Risk Assessment, Big Data and Digital Application Monitoring tools (Splunk, SAS, Teradata, and enterprise real time fraud detection tools)
Follow pre-defined actions to handle BAU and high severity issues including escalating to other support groups
Execute daily ad hoc tasks or lead small projects as needed
Create and maintain operational reports for Key Performance Indicators and weekly and monthly metrics
Perform assessment as well as troubleshooting to help isolate technical issues with the integration of fraud monitoring technologies
Participate in daily and ad hoc conference calls to manage quality assurance and documentation related tasks
Identify areas for tuning use cases to enhance monitoring value
Engage with Fraud Policy, Operations, Strategy and other teams for early detection, prevention and mitigation of detected fraudulent activities

Fulltime

SOC Cyber Fraud Analyst

The Security Operations Center Cyber Fraud Analyst is an intermediate level posi...

Location

Singapore , Singapore

Salary:

Not provided

Citi

Expiration Date

Until further notice

Requirements

3-5 years of relevant experience in Cyber Fraud or SOC
Ability to communicate effectively both orally and in writing
Strong knowledge of current Cyber Fraud trends including common Account Takeover techniques and banking malware
Deep understanding of Intrusion Detection analysis (TCP/IP, packet level analysis) as well as Application Layer Protocols (HTTP)
Advanced understanding of various operating systems (Windows/UNIX), and web technologies (focusing on Internet security)
Knowledge of cutting-edge threats and technologies affecting Web Applications
Consistently demonstrates clear and concise written and verbal communication
Proven influencing and relationship management skills
Proven analytical skills
Bachelor’s degree/University degree or equivalent experience

Job Responsibility

Perform monitoring, research, assessment and analysis of Digital Fraud Attacks leveraging various Security Event Monitoring platforms
Follow pre-defined actions to handle BAU and high severity issues including escalating to other support groups
Execute daily ad hoc tasks or lead small projects as needed
Create and maintain operational reports for Key Performance Indicators and weekly and monthly metrics
Perform assessment as well as troubleshooting to help isolate technical issues with the integration of fraud monitoring technologies
Participate in daily and ad hoc conference calls to manage quality assurance and documentation related tasks
Identify areas for tuning use cases to enhance monitoring value
Engage with Fraud Policy, Operations, Strategy and other teams for early detection, prevention and mitigation of detected fraudulent activities

Fulltime

Fraud Intelligence Research Analyst

We are expanding our Fraud Intelligence Unit and need passionate fraud fighters ...

Location

United Kingdom

Salary:

Not provided

BioCatch

Expiration Date

Until further notice

Requirements

A bachelor’s/master’s degree in a STEM field and/or self-directed technology-focused education in programming for data analytics, with a passion for fighting fraud
Understanding of statistical modelling techniques
Experience with SQL to an intermediate/advanced level
Experience with Python and/or R (advantageous)
Experience working with financial institutions’ fraud departments preferred
Strong written and verbal presentation skills
Good communications and teamwork
Self and a quick learner
Second/third languages preferred

Job Responsibility

Analyze BioCatch data on a global and regional level
Conduct research and analysis of data from external sources
Identify fraud trends and data-driven insights that will drive a variety of materials, including our Digital Banking Fraud Trends reports, threat landscapes, and forensic case studies of real-life frauds and scams
Create written content that showcases the results of data analysis and tells compelling stories
Present findings in internal forums as well as externally at BioCatch events
Become an internal conduit for all intelligence sharing across BioCatch teams
Build and maintain a data repository and self-service dashboard, empowering internal teams with access to fraud data
Identify opportunities and implement process efficiencies and automation in data analysis

Fulltime

Fraud Intelligence Research Analyst

We are expanding our Fraud Intelligence Unit and need passionate fraud fighters ...

Location

Germany

Salary:

Not provided

BioCatch

Expiration Date

Until further notice

Requirements

A bachelor’s/master’s degree in a STEM field and/or self-directed technology-focused education in programming for data analytics, with a passion for fighting fraud
Understanding of statistical modelling techniques
Experience with SQL to an intermediate/advanced level
Experience with Python and/or R (advantageous)
Experience working with financial institutions’ fraud departments preferred
Strong written and verbal presentation skills
Good communications and teamwork
Self and a quick learner
Second/third languages preferred

Job Responsibility

Analyze BioCatch data on a global and regional level
Conduct research and analysis of data from external sources
Identify fraud trends and data-driven insights that will drive a variety of materials, including our Digital Banking Fraud Trends reports, threat landscapes, and forensic case studies of real-life frauds and scams
Create written content that showcases the results of data analysis and tells compelling stories
Present findings in internal forums as well as externally at BioCatch events
Become an internal conduit for all intelligence sharing across BioCatch teams
Build and maintain a data repository and self-service dashboard, empowering internal teams with access to fraud data
Identify opportunities and implement process efficiencies and automation in data analysis

Fulltime

Fraud Intelligence Research Analyst

We are expanding our Fraud Intelligence Unit and need passionate fraud fighters ...

Location

Spain

Salary:

Not provided

BioCatch

Expiration Date

Until further notice

Requirements

A bachelor’s/master’s degree in a STEM field and/or self-directed technology-focused education in programming for data analytics, with a passion for fighting fraud
Understanding of statistical modelling techniques
Experience with SQL to an intermediate/advanced level
Experience with Python and/or R (advantageous)
Experience working with financial institutions’ fraud departments preferred
Strong written and verbal presentation skills
Good communications and teamwork
Self and a quick learner
Second/third languages preferred

Job Responsibility

Analyze BioCatch data on a global and regional level
Conduct research and analysis of data from external sources
Identify fraud trends and data-driven insights that will drive a variety of materials, including our Digital Banking Fraud Trends reports, threat landscapes, and forensic case studies of real-life frauds and scams
Create written content that showcases the results of data analysis and tells compelling stories
Present findings in internal forums as well as externally at BioCatch events
Become an internal conduit for all intelligence sharing across BioCatch teams
Build and maintain a data repository and self-service dashboard, empowering internal teams with access to fraud data
Identify opportunities and implement process efficiencies and automation in data analysis

Fulltime

Fraud Intelligence Research Analyst

We are expanding our Fraud Intelligence Unit and need passionate fraud fighters ...

Location

France

Salary:

Not provided

BioCatch

Expiration Date

Until further notice

Requirements

A bachelor’s/master’s degree in a STEM field and/or self-directed technology-focused education in programming for data analytics, with a passion for fighting fraud
Understanding of statistical modelling techniques
Experience with SQL to an intermediate/advanced level
Experience with Python and/or R (advantageous)
Experience working with financial institutions’ fraud departments preferred
Strong written and verbal presentation skills
Good communications and teamwork
Self and a quick learner
Second/third languages preferred

Job Responsibility

Analyze BioCatch data on a global and regional level
Conduct research and analysis of data from external sources
Identify fraud trends and data-driven insights that will drive a variety of materials, including our Digital Banking Fraud Trends reports, threat landscapes, and forensic case studies of real-life frauds and scams
Create written content that showcases the results of data analysis and tells compelling stories
Present findings in internal forums as well as externally at BioCatch events
Become an internal conduit for all intelligence sharing across BioCatch teams
Build and maintain a data repository and self-service dashboard, empowering internal teams with access to fraud data
Identify opportunities and implement process efficiencies and automation in data analysis

Fulltime

Banking Fraud Analyst

Robert Half

Location:
United States , Chicago

Category:
Banking

Contract Type:
Not provided

Salary:

Job Description:

Job Responsibility:

Requirements:

Additional Information:

Job Posted:
March 13, 2026

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Banking Fraud Analyst

Robert Half

Location:United States , Chicago

Category:Banking

Contract Type:Not provided

Salary:

Job Description:

Job Responsibility:

Requirements:

Additional Information:

Job Posted:March 13, 2026

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Location:
United States , Chicago

Category:
Banking

Contract Type:
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Job Posted:
March 13, 2026