Banking Customer Service Job at Collabera (Phoenix)

Customer Service Advisor

Join us at Barclays as a Customer Service Advisor and help make a real differenc...

Location

United Kingdom , Brighton

Salary:

26500.00 GBP / Year

Barclays

Expiration Date

Until further notice

Requirements

Background in customer service, retail, hospitality, or any other role where you've supported customers
Passion for helping people
Empathy and dedication
Ability to provide resolutions for customer queries/issues and personalise each interaction through the use of multiple communication channels
Ability to collaborate across multiple digital channels
Ability to enhance the bank's digital capabilities when current technology is identified as not yet ready to support
Ability to provide exceptional customer service
Ability to support collaboration of internal stakeholders including sales, operational, and risk management teams
Ability to support teams within the business operations function as needed, including risk management, compliance and collections
Ability to comply with all regulatory requirements and internal policies related to customer care

Job Responsibility

Provide resolutions for customer queries/issues and personalise each interaction through the use of multiple communication channels
Collaborate across multiple digital channels to personalise each interaction with a customer
Enhance the bank's digital capabilities when current technology is identified as not yet ready to support
Provide exceptional customer service to clients by responding to inquiries, resolving issues and handling client requests efficiently
Support the collaboration of internal stakeholders including sales, operational, and risk management teams to meet client needs and expectations, so that transactions are executed accurately and on time
Support teams within the business operations function as needed, including risk management, compliance and collections
Comply with all regulatory requirements and internal policies related to customer care
Meet the needs of stakeholders/ customers through specialist advice and support
Perform prescribed activities in a timely manner and to a high standard
Likely to have responsibility for specific processes within a team

What we offer

Pension plan
Private medical insurance
Life insurance
Income protection
Full training
Support of collaborative team
Opportunities to thrive
Modern workspaces
Collaborative areas
State-of-the-art meeting rooms

Fulltime

Customer Service Advisor

Join us at Barclays as a Customer Service Advisor and help make a real differenc...

Location

United Kingdom , Cramlington

Salary:

26500.00 GBP / Year

Barclays

Expiration Date

Until further notice

Requirements

Background in customer service, retail, hospitality, or any other role where you've supported customers
Passion for helping people
Empathy and dedication
Ability to provide resolutions for customer queries/issues and personalise each interaction through the use of multiple communication channels
Ability to collaborate across multiple digital channels
Ability to enhance the bank's digital capabilities when current technology is identified as not yet ready to support
Ability to provide exceptional customer service to clients by responding to inquiries, resolving issues and handling client requests efficiently
Ability to support the collaboration of internal stakeholders including sales, operational, and risk management teams to meet client needs and expectations
Ability to support teams within the business operations function as needed, including risk management, compliance and collections
Comply with all regulatory requirements and internal policies related to customer care

Job Responsibility

Provide resolutions for customer queries/issues and personalise each interaction through the use of multiple communication channels
Collaboration across multiple digital channels to personalise each interaction with a customer
Enhancing the bank's digital capabilities when current technology is identified as not yet ready to support
Provision of exceptional customer service to clients by responding to inquiries, resolving issues and handling client requests efficiently
Support the collaboration of internal stakeholders including sales, operational, and risk management teams to meet client needs and expectations, so that transactions are executed accurately and on time
Support teams within the business operations function as needed, including risk management, compliance and collections
Comply with all regulatory requirements and internal policies related to customer care
Be the friendly face and first point of contact for our Retail Banking customers in branch or at one of our local hubs, offering face to face guidance and support with every interaction

What we offer

Pension plan
Private medical insurance
Life insurance
Income protection
Full training
Support of our collaborative team
Modern workspaces, collaborative areas, and state-of-the-art meeting rooms
Facilities include wellness rooms, on-site cafeterias, fitness centers, and tech-equipped workstations
Hybrid working
Structured approach to hybrid working with fixed, ‘anchor’, onsite days

Fulltime

Customer Service Representative

We are seeking a Customer Service Representative to join a local Credit Union te...

Location

United States , Richmond

Salary:

Not provided

Robert Half

Expiration Date

Until further notice

Requirements

At least 2 years of experience in a Customer Service Representative role or similar
Demonstrated experience in answering inbound calls, handling both inbound and outbound calls
Strong customer service skills and ability to handle customer queries effectively
Proficiency in data entry and order entry tasks
Experience in email correspondence and ability to write clear, concise and detail oriented emails
Proficiency in Microsoft Word and Microsoft Excel
Ability to schedule appointments efficiently
Familiarity with banking operations, banking services, and banking transactions
Previous experience in the Credit Union industry or similar financial institutions would be beneficial
Ability to multitask, prioritize, and manage time effectively

Job Responsibility

Deliver outstanding customer service, both personally and over the phone
Manage and respond to customers' email correspondence effectively
Conduct customer banking transactions, including deposits and withdrawals
Support customers in opening new accounts and initiating loans
Keep and update customer records accurately in the system
Use Microsoft Excel and Microsoft Word for data entry and other related tasks
Answer and resolve customer inquiries promptly
Arrange appointments for customers as needed
Handle both inbound and outbound calls as part of customer service
Comply with all regulations and guidelines related to banking services and operations

What we offer

medical, vision, dental, and life and disability insurance
eligibility to enroll in company 401(k) plan

Fulltime

Customer Service Advisor

Join us at Barclays as a Customer Service Advisor and help make a real differenc...

Location

United Kingdom , Glasgow

Salary:

26500.00 GBP / Year

Barclays

Expiration Date

Until further notice

Requirements

Background in customer service, retail, hospitality, or any other role where you've supported customers
Passion for helping people
Empathy and dedication
Ability to work a shift pattern between 7am and 11pm, including some weekends
Ability to provide resolutions for customer queries/issues and personalise each interaction through the use of multiple communication channels
Ability to collaborate across multiple digital channels
Ability to enhance the bank's digital capabilities
Ability to provide exceptional customer service
Ability to support the collaboration of internal stakeholders
Ability to support teams within the business operations function

Job Responsibility

Provide resolutions for customer queries/issues and personalise each interaction through the use of multiple communication channels
Collaboration across multiple digital channels to personalise each interaction with a customer
Enhancing the bank's digital capabilities when current technology is identified as not yet ready to support
Provision of exceptional customer service to clients by responding to inquiries, resolving issues and handling client requests efficiently
Support the collaboration of internal stakeholders including sales, operational, and risk management teams to meet client needs and expectations, so that transactions are executed accurately and on time
Support teams within the business operations function as needed, including risk management, compliance and collections
Comply with all regulatory requirements and internal policies related to customer care
To meet the needs of stakeholders/ customers through specialist advice and support
Perform prescribed activities in a timely manner and to a high standard
Likely to have responsibility for specific processes within a team

What we offer

Pension plan
Private medical insurance
Life insurance
Income protection
Full training
Support of our collaborative team
Hybrid working
Opportunities to thrive
Structured approach to hybrid working

Fulltime

Customer Service Representative

Join a leading company in title and lending solutions, recognized across the cou...

Location

Canada , Oakville

Salary:

47500.00 CAD / Year

Randstad

Expiration Date

February 16, 2026

Requirements

Strong customer service skills, with experience in client-facing roles
Knowledge or experience in real estate or mortgages
Excellent communication skills (written and verbal)
Comfortable working in a fast-paced environment with tight deadlines and occasional difficult customers
Proficiency in Microsoft Office Suite and ability to learn new systems

Job Responsibility

Handle inbound calls and inquiries from lawyers and law clerks (approximately 70% phone-based)
Process orders for residential title insurance and address related inquiries
Provide updates and information on title insurance and other real-estate-related products
Interact with lawyers and clerks, delivering excellent customer service under tight deadlines
Ensure accuracy in document processing and file management

What we offer

Comprehensive Training
Collaborative Team: Work with experienced professionals in a supportive and dynamic environment
Career Growth: Opportunity to grow within the real estate and mortgage services sector
Benefits: Access to company benefits after probation, including three weeks of vacation
Convenient Location: Office in Oakville with free parking and on-site amenities

Fulltime

Branch/Retail Banking Clerk

We are seeking a Branch/Retail Banking Clerk to join our team in Midland, Texas....

Location

United States , Midland, Texas

Salary:

Not provided

Robert Half

Expiration Date

Until further notice

Requirements

Minimum of 1 year of experience in a banking or related financial services role
Proficiency in banking software applications
Experience in handling and responding to inbound calls
Familiarity with a wide range of banking products and services
Understanding of banking operations and transactions
Experience in commercial and community banking
Ability to perform daily banking tasks efficiently
Proven track record in providing exceptional customer service
Strong knowledge of banking procedures and regulations
Excellent communication and interpersonal skills

Job Responsibility

Utilize banking software to accurately and efficiently process customer credit applications
Provide excellent customer service by answering inbound calls and resolving customer inquiries
Market a full range of banking products and services to existing and potential individual and small business customers
Service account relationships on an ongoing basis, both inside and outside the bank
Maintain accurate records of customer credit and banking transactions
Take and process consumer loan applications
Engage in daily banking operations and ensure smooth running of the branch
Contribute to commercial and community banking efforts
Monitor customer accounts and take appropriate action

What we offer

medical, vision, dental, and life and disability insurance
eligible to enroll in our company 401(k) plan

Fulltime

Customer Service Representative

This role involves delivering excellent customer service in a financial services...

Location

United Kingdom , Epsom

Salary:

Not provided

Office Angels

Expiration Date

Until further notice

Requirements

Background in financial services or a regulated industry
experience in a fast-paced telephone customer service environment
excellent organisational skills and attention to detail
strong written, verbal, and listening communication skills
ability to manage multiple tasks and switch priorities when needed
logical, analytical approach to problem-solving
fast learner with a strong sense of curiosity
IT literate with the ability to use a range of software and internal systems
team-oriented with a proactive and flexible mindset

Job Responsibility

Maintain up-to-date knowledge of all products and services offered by our client and their affiliated companies
handle telephone enquiries from existing mortgage and savings customers, providing prompt, accurate, and helpful responses
clearly explain products and services within the scope of the client's regulatory classification as an 'information only' provider, avoiding advice or guidance
carry out all aspects of mortgage account administration, including completions, redemptions, payments, product transfers, lease extensions, and general enquiries
prepare and send standard or dictated customer correspondence, including handling lost account enquiries
perform cashiering duties at Head Office, including opening, closing, amending, and processing transactions on savings accounts using internal systems
manage changes to customer and account information such as address updates, notice requests, and nominated bank account amendments
administer ISA transfers and assist with account registration procedures
support other departments as required, such as Loans Underwriting and the New Business Team
assist with system testing for new products and features

What we offer

Friendly, supportive team culture
training and development opportunities
varied and rewarding role within the financial services sector
opportunity to make a meaningful impact on customer experience

Fulltime

Customer Service Support

As a Customer Service Support, you will play a key role in supporting the local ...

Location

Spain , Barcelona

Salary:

Not provided

OVYA Production

Expiration Date

Until further notice

Requirements

1 to 3 years of prior experience in customer service, accounts payable, or order entry
Experience in export transportation or international business in the industrial chemical market is preferred
Excellent organizational and interpersonal skills
Detail-oriented and accuracy-driven personality
Working knowledge of BPCS or SAP/Salesforce is a plus
Fluent in English and German both oral and written

Job Responsibility

Transactional Services: Process returns, credits, and debits in SAP in accordance with existing procedures
Internal Requests: Support Customer Service with general administrative tasks to facilitate efficient task execution
Customer Requests and Complaints: Monitor the resolution of customer problems and/or complaints resulting from incorrect pricing, non-conforming products, and other related issues
Close complaints in Salesforce in accordance with existing procedures
Follow up on all customer service inquiries
Support Customer Service in providing answers to external customers
Documents for Customers: Provide and send the following documents to external customers: Certificate of Analysis, MSDS, Product data sheets, etc.
Special questionnaires (Master data, environmental info, bank details, other supplier info, etc.)
Lists and special requests (SAP extractions, etc.)
Create and follow up on QSHE SF tickets and Regulatory Affairs Salesforce tickets

What we offer

50% Hybrid Work Model: Flexibility to work from home and in the office according to company policy, promoting a healthy work-life balance
Ticket Restaurant: Daily meal allowance to support your well-being
Flexible retribution: Kindergarten & Transport benefits
30 Labor Days of Holidays: Ample time off to relax and recharge
Language Lessons: Access to language lessons to support personal and professional growth
Medical Insurance: 60% company-subsidized medical insurance for employees, with the option to extend coverage to family members at a competitive rate
Open and Modern Office Environment: Work in a collaborative, innovative, and comfortable space designed for your success

Fulltime

Banking Customer Service

Collabera

Location:
United States , Phoenix

Category:
Banking

Contract Type:
Not provided

Salary:

Job Responsibility:

Requirements:

Additional Information:

Job Posted:
January 11, 2026

Expiration:
February 08, 2026

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Location:United States , Phoenix

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Contract Type:Not provided

Salary:

Job Responsibility:

Requirements:

Additional Information:

Job Posted:January 11, 2026

Expiration:February 08, 2026

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Contract Type:
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Job Posted:
January 11, 2026

Expiration:
February 08, 2026