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We are seeking a detail-oriented Banking Associate to join the back-office operations team of a leading financial institution. In this role, you will be responsible for ensuring the integrity of account data and providing essential administrative support to maintain a high standard of service. This is a fantastic opportunity to gain experience within a reputable organization that offers paths for contract extensions and potential permanent placement. This position is for an existing and new vacancy
Job Responsibility:
Account Auditing: Review customer accounts to detect discrepancies or missing documentation in accordance with bank procedures
Data Management: Accurately update and maintain client information across several internal banking systems
Operational Support: Manage team inboxes and triage files to ensure all pending issues are resolved promptly
Compliance & Documentation: Record all interactions and updates clearly to meet strict regulatory and company policy standards
Maintenance: Assist with general account upkeep and the verification of sensitive customer data
Requirements:
Service Excellence: Demonstrated commitment to customer satisfaction and professional communication
Tech Savvy: Proficient in the MS Office Suite, particularly Excel, Word, and Outlook
Organization: Proven ability to manage multiple priorities and meet deadlines in a high-volume, fast-paced environment
Communication: Exceptional written and verbal English skills
Must have Banking Experience (Operations)
Experience (Asset): 1+ year of experience in banking or financial services
Nice to have:
Experience in Credit/ Loan/ Mortgage/ KYC/ AML/ Back Office processing
What we offer:
Career Growth: Gain hands-on experience with a top-tier financial client, serving as a resume-building stepping stone
Stability: Opportunities for contract extensions and the potential for transition into a permanent role
Professional Environment: Work within a structured, reputable organization that values compliance and accuracy
Skill Development: Hone your administrative and analytical skills within the specialized field of banking operations