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Banking assistant

https://www.roberthalf.com Logo

Robert Half

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Location:
United States , Hunt Valley

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Category:
Banking

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Contract Type:
Not provided

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Salary:

Not provided
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Job Description:

We are seeking a reliable and detail-oriented professional to join our team in a dual-capacity role encompassing Bank Teller duties and Consumer Loan Processing in a back office environment. This unique position is ideal for individuals with experience in consumer banking, transaction processing, and consumer loan operations—particularly those who have worked in a bank or credit union setting. Your expertise will contribute to seamless front-line customer support and efficient behind-the-scenes loan processing.

Job Responsibility:

  • Greet customers professionally and provide excellent service while assisting with routine bank transactions such as deposits, withdrawals, check cashing, and payments
  • Process consumer loan applications by entering data, reviewing documents, and verifying applicant information in compliance with policies and regulatory requirements
  • Balance cash drawer daily with precision, promptly reconciling discrepancies and adhering to security procedures
  • Ensure completeness and accuracy of loan files, maintain proper records, and assist with post-closing activities such as audits and reporting
  • Respond to customer inquiries regarding accounts, products, and services
  • identify opportunities for product referrals
  • Communicate effectively with internal teams to resolve any documentation or transaction discrepancies
  • Maintain and update banking and loan systems
  • track the status of consumer loan applications through to closure
  • Uphold the confidentiality of all customer and financial information in accordance with privacy and security policies
  • Perform other branch administrative tasks as assigned

Requirements:

  • 2+ years of experience in consumer banking or consumer loan processing experience
  • Previous experience at a bank or credit union is highly desirable
  • Exceptional customer service and communication skills
  • Strong understanding of consumer loan products, banking transactions, compliance, and regulatory standards
  • Proficient with banking/loan origination systems and Microsoft Office Suite
  • Excellent attention to detail, organizational, and mathematical skills
  • Ability to multi-task, work independently, and thrive in a fast-paced environment
  • Professional appearance and demeanor
What we offer:
  • medical
  • vision
  • dental
  • life and disability insurance
  • company 401(k) plan

Additional Information:

Job Posted:
March 21, 2026

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