Banking and International Transformation Program Management Lead, Citi

Citi

Location:
Canada, Mississauga

Category:
Banking

Contract Type:
Not provided

Salary:

Not provided

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Job Description:

The Program Management Senior Lead is a strategic professional who closely follows latest trends in own field and adapts them for application within own job and the business. Typically a small number of people within the business that provide the same level of expertise. Excellent communication skills required in order to negotiate internally, often at a senior level. Developed communication and diplomacy skills are required in order to guide, influence and convince others, in particular colleagues in other areas and occasional external customers. Accountable for significant direct business results or authoritative advice regarding technology and data change initiatives. Necessitates a degree of responsibility over technical strategy, data quality, and risk management.

Job Responsibility:

Supports planning, directing and coordination of day-to-day activities of running a transformation or remediation program
Identifies stakeholders and key organizations and build and manage relationships
Directs the creation of multiple programs of work and manage their alignment to business goals
Leads the facilitation, coordination, and arbitration of cross-functional macro level topics within/across programs and with Senior Management
Leads the identification and drive resolution of issues, including those outside established programs of work
Works with stakeholders to ensure program scope definition meets business objectives
Works with Program Sponsor to ensure business case/cost benefit analysis is in line with business objectives
Drives adherence to program processes, procedures, methods, and standards for program delivery and leverage across the program
Assists program team in negotiating for resources owned by other departments in order ensure the program can be completed
Directs the communication of status, issue, and risk disposition to all stakeholders, including senior management, on a timely basis
Directs the identification of risks which impact program delivery and ensure mitigation strategies are developed and executed when necessary
Applies understanding of concepts and procedures within risk management and basic knowledge of other areas to resolve issues
Ensures creation and signoff of program plan and charter, benefits management plan, stakeholder management plan, acceptance plan, and central program issue log
Ensures program plans meet business needs as described in the program initiation documents
Ensures all stakeholders are identified and included in scope definition activities, understand the program schedule and key milestones and receive schedule status regularly
Ensures program commitment from those assigning resources
Escalates program risks to the Program Director, or Program Sponsor, when appropriate
Exercises shared responsibility for budget, policy formulation and planning
Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets

Requirements:

10+ years of experience
commitment to quality and attention to detail
excellent interpersonal relationships with ability to influence and negotiate with stakeholders
critical thinking and problem solving skills
experience driving large-scale, global change initiatives

Additional Information:

Job Posted:
August 09, 2025

Employment Type:

Fulltime

Work Type:

Hybrid work

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Banking and International Transformation Program Management Lead