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We are currently seeking a Banking Administrator to join our North York office. We are seeking a detail-oriented and organized professional to support the administration of insolvency files, with a strong focus on regulatory compliance, creditor communications, and financial operations. This role involves support across file management, document processing, payment and trust account handling, and stakeholder correspondence. The successful candidate will work closely with Trustees, regulatory bodies, financial institutions, and internal teams to ensure efficient case administration, accurate recordkeeping, and timely resolution of outstanding matters. Strong administrative, communication, and technical skills are essential for success in this role.
Job Responsibility:
Prepare and send statutory notices and forms to creditors
eFile Final Statements of Receipts and Disbursements with the regulator
Monitor case files, verify cheque clearance, coordinate with Trustees for signing and eFiling of Discharge documents, and manage file closures
Digitize and upload documents, prepare and commission Affidavits of Service, manage registered mailings, and maintain both digital and physical filing systems
Oversee SharePoint tracking of file progress, scan and submit Proof of Claim forms to third parties and handle daily mail logistics and miscellaneous administrative tasks
Input and manage payments using Ascend software, perform remote cheque scanning, and handle PAD setups, transmissions, amendments, and NSF returns
Prepare and re-issue cheques, manage pre-filing and general trust accounts, and perform monthly interest calculations and allocations
Prepare bank reconciliations, review daily banking activity reports, identify and resolve discrepancies, and compile annual banking reports for the regulator
Process and remit filing fees to regulators and courts, eFile counselling certificates, and manage levy corrections and accrued cheque entries
Provide responsive service to creditor inquiries via phone and email
Liaise with financial institutions and internal teams to resolve trust account issues and discrepancies
handle returned mail and reissuance processes
and assist in mailing dividend cheques
support additional financial or administrative tasks as required
Requirements:
Post-secondary education or related equivalent experience
Previous insolvency administration and/or customer service experience is preferred
Excellent verbal and written communication skills to speak effectively with clients and other third parties
Strong attention to detail and the ability to multitask in a fast-paced environment
High computer literacy and the ability to learn new programs
Familiarity with Ascend is an asset
Excellent time management and organizational skills
Great interpersonal skills to deal with team members, staff, and clients
A team player who can also work independently and take ownership of their workload
Nice to have:
Previous insolvency administration and/or customer service experience
Familiarity with Ascend
What we offer:
Remote work model
Vacation and wellness days
Extended health and dental coverage, plus virtual doctor services
Employee Assistance Program and mental health resources