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We are looking for a customer-focused Bank Teller to support daily member service operations in New Jersey. This Long-term Contract position offers consistent hours Monday through Friday, with an eight-hour schedule and an organized office environment. The person in this role will assist members with account-related needs, process financial transactions, and provide support across front-desk interactions and back-office service activities.
Job Responsibility:
Welcome members and visitors, provide a positive first impression, and direct them to the appropriate banking services
Process routine teller transactions accurately while maintaining a high standard of service and compliance
Assist with opening new accounts and guide members through required documentation and enrollment steps
Update member records, including address changes and other account maintenance requests, with close attention to detail
Support digital service activities by preparing and sending electronic documents through DocuSign
Respond to member questions received through online service channels such as chat and web-based inquiries
Balance time between lobby support, teller duties, and back-office customer service tasks to meet daily operational needs
Help resolve member concerns efficiently while promoting a smooth and attentive service experience
Requirements:
Previous experience in banking, teller operations, or a customer-facing financial services role
Strong communication skills with the ability to assist members clearly and effectively in person and online
Working knowledge of customer account support, service issue resolution, and transaction handling
Proficiency with Microsoft Excel and comfort using CRM, database, and other business software tools
Ability to manage multiple responsibilities throughout the day in a fast-paced service environment
High level of accuracy, organization, and discretion when handling sensitive member information
Detail-oriented presentation and willingness to follow workplace dress standards
Availability to work on a permanent basis, Monday through Friday, in Rahway, New Jersey
What we offer:
medical, vision, dental, and life and disability insurance