CrawlJobs Logo

Bank Patient Services Advisor

United Kingdom, Colindale, North London 13.00 GBP / Hour · Job Posted March 26, 2026
Apply Position
Job Link Share

Job Description

Optegra has an exciting new opportunity for an experienced Customer Services/Sales advisor to join our amazing and supportive team in North London as part of our Customer Engagement department. For the past year, we’ve been on a journey to deliver the highest possible standards of service for our customers. The role in the Patient Services Team is challenging, and we work in a fast-moving environment with lots of opportunity to develop your skills. This is a zero hour contract offering flexible shifts and pay is £13ph, you'll be required to work 08:00–18:00, as well as Saturdays from 10:00–14:00.

Job Responsibility

  • Provide a first class service to prospective and existing patients
  • Manage bookings and enquiries via telephone, web and social channels, ensuring that all customer enquiries are satisfactorily resolved and closed within agreed timescales
  • Proactively promote Optegra, supporting our reputation as a leading eye care specialist

Requirements

  • Experience of working in an office/Contact centre Sales and Service environment, with experience of handling high volumes of sales and customer queries
  • Strong selling and influencing skills
  • High achiever who is target motivated
  • Excellent verbal and written communicational skills
  • Pro-active and able to effectively manage and prioritise your own workload
  • Excellent attention to detail, even when working under pressure
  • Ensure all appointment bookings, amendments and cancellations are accurately logged
  • Providing front line support to all existing and potential Optegra patients, GPs and Optometrists
  • Proactively identifying how the customer journey and experienced can be improved
  • Providing support as required to staff and Managers in all Optegra hospitals
  • To effectively support the marketing team in the management of events e.g. booking in attendees for open evenings
  • Be inspired by their customers desires for treatment and how Optegra Eye Health Care can make a difference
  • Have a good understanding and demonstrate experience of sales processes and methodologies
  • Be consistently passionate about the brand and products and be able to relay this onto the customer
  • Be able to quickly build rapport and view every call as an opportunity for you and the customer
  • Be focused and drive to achieve targets in a contact centre environment
  • Maintain a positive mindset and motivated to overcome challenges and objections
  • Be highly organised and able to manage your own dairy and administration duties
  • Applicants must have permenant residency

What we offer

  • Flexible shifts
  • Opportunity to develop your skills
  • Exceptional working environment where our people thrive
  • Team that values your growth, wellbeing, and contribution
  • Inclusive business where you can enjoy the career you want, without changing the person you are

Looking for more opportunities?

Search for other job offers that match your skills and interests.

Similar Jobs for

Bank Patient Services Advisor

8 matching positions

Bank patient services advisor

Optegra has an exciting new opportunity for an experienced Customer Services/Sal...
Location
Location
United Kingdom , Colindale, North London
Salary
Salary:
13.00 GBP / Hour
jobs.360resourcing.co.uk Logo
360 Resourcing Solutions
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Experience of working in an office/Contact centre Sales and Service environment, with experience of handling high volumes of sales and customer queries
  • Strong selling and influencing skills
  • High achiever who is target motivated
  • Excellent verbal and written communicational skills
  • Pro-active and able to effectively manage and prioritise your own workload
  • Excellent attention to detail, even when working under pressure
  • Ensure all appointment bookings, amendments and cancellations are accurately logged
  • Providing front line support to all existing and potential Optegra patients, GPs and Optometrists
  • Proactively identifying how the customer journey and experienced can be improved
  • Providing support as required to staff and Managers in all Optegra hospitals
Job Responsibility
Job Responsibility
  • Provide a first class service to prospective and existing patients
  • Manage bookings and enquiries via telephone, web and social channels, ensuring that all customer enquiries are satisfactorily resolved and closed within agreed timescales
  • Proactively promote Optegra, supporting our reputation as a leading eye care specialist
What we offer
What we offer
  • Flexible shifts
  • Opportunity to develop your skills
  • Inclusive business where you can enjoy the career you want, without changing the person you are
  • Parttime
Read More
Arrow Right

Bank Patient Services Advisor

Optegra has an exciting new opportunity for an experienced Customer Services/Sal...
Location
Location
United Kingdom , Colindale, North London
Salary
Salary:
13.00 GBP / Hour
jobs.360resourcing.co.uk Logo
360 Resourcing Solutions
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Experience of working in an office/Contact centre Sales and Service environment, with experience of handling high volumes of sales and customer queries
  • Strong selling and influencing skills
  • High achiever who is target motivated
  • Excellent verbal and written communicational skills
  • Pro-active and able to effectively manage and prioritise your own workload
  • Excellent attention to detail, even when working under pressure
  • Ensure all appointment bookings, amendments and cancellations are accurately logged
  • Providing front line support to all existing and potential Optegra patients, GPs and Optometrists
  • Proactively identifying how the customer journey and experienced can be improved
  • Providing support as required to staff and Managers in all Optegra hospitals
Job Responsibility
Job Responsibility
  • Provide a first class service to prospective and existing patients
  • Manage bookings and enquiries via telephone, web and social channels, ensuring that all customer enquiries are satisfactorily resolved and closed within agreed timescales
  • Proactively promote Optegra, supporting our reputation as a leading eye care specialist
What we offer
What we offer
  • Flexible shifts
  • Opportunity to develop your skills
  • Inclusive working environment
  • Parttime
Read More
Arrow Right

Bank Patient Services Advisor - Sales

Location
Location
United Kingdom , Colindale
Salary
Salary:
13.00 GBP / Hour
jobs.360resourcing.co.uk Logo
360 Resourcing Solutions
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Experience of working in an office/Contact centre Sales and Service environment, with experience of handling high volumes of sales and customer queries
  • Strong selling and influencing skills
  • High achiever who is target motivated
  • Excellent verbal and written communicational skills
  • Pro-active and able to effectively manage and prioritise your own workload
  • Excellent attention to detail, even when working under pressure
  • Ensure all appointment bookings, amendments and cancellations are accurately logged
  • Providing front line support to all existing and potential Optegra patients, GPs and Optometrists
  • Proactively identifying how the customer journey and experienced can be improved
  • Providing support as required to staff and Managers in all Optegra hospitals
Job Responsibility
Job Responsibility
  • Provide a first class service to prospective and existing patients
  • Manage bookings and enquiries via telephone, web and social channels, ensuring that all customer enquiries are satisfactorily resolved and closed within agreed timescales
  • Proactively promote Optegra, supporting our reputation as a leading eye care specialist
What we offer
What we offer
  • Flexible shifts
  • Parttime
Read More
Arrow Right

Bank Patient Services Advisor - Sales

Optegra has an exciting new opportunity for an experienced Customer Services/Sal...
Location
Location
United Kingdom , Colindale
Salary
Salary:
13.00 - 15.00 GBP / Hour
jobs.360resourcing.co.uk Logo
360 Resourcing Solutions
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Experience of working in an office/Contact centre Sales and Service environment, with experience of handling high volumes of sales and customer queries
  • Strong selling and influencing skills
  • High achiever who is target motivated
  • Excellent verbal and written communicational skills
  • Pro-active and able to effectively manage and prioritise your own workload
  • Excellent attention to detail, even when working under pressure
  • Ensure all appointment bookings, amendments and cancellations are accurately logged
  • Providing front line support to all existing and potential Optegra patients, GPs and Optometrists
  • Proactively identifying how the customer journey and experienced can be improved
  • Providing support as required to staff and Managers in all Optegra hospitals
Job Responsibility
Job Responsibility
  • Provide a first class service to prospective and existing patients
  • Manage bookings and enquiries via telephone, web and social channels, ensuring that all customer enquiries are satisfactorily resolved and closed within agreed timescales
  • Proactively promote Optegra, supporting our reputation as a leading eye care specialist
  • Parttime
Read More
Arrow Right
New

Care Assistant

In Nairn, St Olaf Care Home provides a comfortable, homely environment where com...
Location
Location
United Kingdom , Nairn
Salary
Salary:
13.50 GBP / Hour
jobs.360resourcing.co.uk Logo
360 Resourcing Solutions
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • A naturally caring and kind nature
  • Excellent communication and time management skills
  • Patience and empathy when dealing with challenging situations
  • The ability to work well on your own or as part of a team
  • Ideally you will have an SVQ level 2 or above/equivalent in Health and Social Care
  • Satisfactory references
  • Disclosure Scotland Scheme Membership (PVG)
  • Registered with the Scottish Social Services Council
Job Responsibility
Job Responsibility
  • Ensuring the highest possible levels of care are maintained by supporting/assisting residents, with washing, dressing, mealtimes and all other aspects of daily living
  • Promoting residents' independence and well-being
  • Monitoring residents' health conditions, liaising with relatives and colleagues
  • Supporting residents in physical and social activities, getting to know their interests, and needs so they can lead their best life possible
What we offer
What we offer
  • Competitive benefits
  • Overtime rates
  • Care Team career pathway
  • Flexible working hours
  • Fulltime
Read More
Arrow Right
New

Pharmacy Assistant

Pharmacy Assistant - Westerham Join our Day Lewis Pharmacy Team 12 hours per ...
Location
Location
United Kingdom , Westerham
Salary
Salary:
Not provided
jobs.360resourcing.co.uk Logo
360 Resourcing Solutions
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Assist the Pharmacist in developing the pharmacy business by ensuring the dispensary delivers a superb level of customer service and operates effectively with regards to company policies and procedures
  • Assist on the front counter and be a great welcome and support to patients
  • You will be an integral part of a small, hard-working and compact team
  • Developing relationships with patients and healthcare organisations to ensure that we deliver the most effective and patient friendly customer service
  • Team work is a vital element of this family owned chain which seeks to reward, recognise and empower hard workers
Job Responsibility
Job Responsibility
  • Assist the Pharmacist in developing the pharmacy business by ensuring the dispensary delivers a superb level of customer service and operates effectively with regards to company policies and procedures
  • Assist on the front counter and be a great welcome and support to patients
  • You will be an integral part of a small, hard-working and compact team
  • Developing relationships with patients and healthcare organisations to ensure that we deliver the most effective and patient friendly customer service
  • Team work is a vital element of this family owned chain which seeks to reward, recognise and empower hard workers
What we offer
What we offer
  • Pension
  • Employee Assistance Programme
  • Company Discount
  • 28 Days Holiday inclusive of public and bank holidays
  • Bonus Scheme
  • Enhanced Maternity/Paternity Leave (After 2 Years Service)
  • Cycle To Work Scheme
  • Refer A Friend Scheme
  • Parttime
Read More
Arrow Right
New

Learning Support Assistant (LSA)

We are seeking Learning Support Assistants (LSAs) to work across Primary and Sec...
Location
Location
United Kingdom , Bristol
Salary
Salary:
90.00 - 95.00 GBP / Day
https://www.randstad.com Logo
Randstad
Expiration Date
July 11, 2026
Flip Icon
Requirements
Requirements
  • Are Academically Confident: You have strong GCSEs (especially in English and Maths) and the ability to explain academic concepts clearly and creatively
  • Are Proactive: You don't wait to be told what to do
  • you can spot a struggling student and move in to offer support before they lose focus
  • Have Relevant Experience: Whether it's university tutoring, coaching, or previous school work, you have experience helping others learn
  • Are Committed: You hold an enhanced DBS on the update service (or are willing to apply) and are 100% dedicated to Safeguarding
Job Responsibility
Job Responsibility
  • Differentiating Resources: Take a standard lesson and 're-package' it-creating simplified worksheets, visual aids, or word banks-to suit the specific needs of the learners you support
  • Small Group Leadership: Take charge of 'breakout' sessions, guiding 3-5 students through a specific task to ensure they aren't overwhelmed by the pace of the main classroom
  • Promoting Independence: Use the 'scaffold and fade' technique-providing heavy support initially and gradually stepping back as the student gains the confidence to work alone
  • Progress Tracking: Maintain clear records of student breakthroughs and hurdles, providing vital data to the Class Teacher and SENCO to help shape future lessons
What we offer
What we offer
  • PAYE
  • Referral Bonus
  • Weekly Pay
  • Training and Education
  • Safeguarding & Prevent
  • Fulltime
Read More
Arrow Right
New

Room Leader

Join the Kindred Family – A Place to Grow, Thrive, and Make a Difference. Are yo...
Location
Location
United Kingdom , Tring
Salary
Salary:
28882.88 - 29868.00 GBP / Year
jobs.360resourcing.co.uk Logo
360 Resourcing Solutions
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Strong written and verbal communication skills
  • Excellent organisational ability and attention to detail
  • Provide outstanding customer service
  • Have good time management, meeting deadlines
  • Hold a full and relevant Early Years Level 3 Childcare Qualification or higher
Job Responsibility
Job Responsibility
  • To support the Manager and fellow Room Leaders to ensure the highest standards of Early Years care and education across the setting
  • To maintain an organised, safe and stimulating room environment
  • To keep accurate records and ensure procedures are followed within the room
  • To help build and maintain a reputation as the setting of choice in the area for both children and employees
  • To model and monitor best practice in accordance with regulatory guidelines
  • To support and inspire your team of practitioners
  • To aid with the induction of new team members, welcoming them into the Kindred family
What we offer
What we offer
  • Birthday Off
  • 6 fully paid sick days
  • Cashback Healthcare Plan
  • Retail Discounts
  • Recognition & Reward
  • 50 % Childcare Discount
  • 24/7 Virtual GP Access
  • 24/7 Counselling Support
  • Discounted gym Membership
  • Personal Financial Advisor Access
  • Fulltime
Read More
Arrow Right